Jillian Siskey
San Antonio,TX
Summary
Determined professional with a focus on customer service and a strong attention to detail. A team player ready to contribute to collaborative projects and earn expanding responsibilities through trustworthy performance.
Overview
5
5
years of professional experience
Work History
Cross-Functional Specialist
H-E-B
San Antonio, Texas
03.2024 - Current
- Built connections throughout the store to gain better insights on what is needed within the departments.
- Assumes increasing responsibilities within team to enhance skills and contribute to project needs
- Demonstrated adaptability and receptiveness to feedback while mastering various store departments to deliver optimal service
- Established strong connections with cross-functional team to promote an atmosphere conducive to feedback and collaborative growth
- Formulated schedules aligning with weekly requirements, partner needs, and allocated budget to optimize efficiency.
Office Clerk
Hollywood Park Automotive
San Antonio, TX
05.2022 - 05.2023
- Ensured customer satisfaction by responding to all questions and concerns quickly and efficiently
- Managed payroll for the technicians using Microsoft Excel
- Tracked daily and monthly sales
- Wrote up price estimations for customers
- Marketed and sold automotive jobs to customers
- Managed the accounts receivable and accounts payable, and properly communicated with those who we owed money and who owed us.
Bookstore Clerk
Follett Company
Plano, TX
09.2020 - 01.2021
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Educated guests on sales and rental policy
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Processed and shipped online orders.
Education
Bachelor of Arts - Professional Writing
Southern New Hampshire University
Hooksett, NH05-2024
High School Diploma -
Smithson Valley High School
New Braunfels, TX06.2019
Skills
- Organization and Efficiency
- Customer Service
- Attention to Detail
- Schedule Building
- Excel Spreadsheets
- Data Entry
- Microsoft Office
- Business Writing
Accomplishments
- H-E-B Partner of the Month September 2024
- Completed the Partner Development Series October 2024
- Nominated Woman of Distinction for H-E-B The Market at Stone Oak February 2025
Timeline
Cross-Functional Specialist
H-E-B
03.2024 - Current
Office Clerk
Hollywood Park Automotive
05.2022 - 05.2023
Bookstore Clerk
Follett Company
09.2020 - 01.2021
Bachelor of Arts - Professional Writing
Southern New Hampshire University
High School Diploma -
Smithson Valley High School
Similar Profiles
Kiarra JaquezKiarra Jaquez
Merchandiser at H-E-BMerchandiser at H-E-B
Lindsey LemenLindsey Lemen
Assistant Service Manager at H-E-BAssistant Service Manager at H-E-B
Makayla SegoviaMakayla Segovia
Multi-Department Partner ( Cashier, Curbside, Customer Service) at H-E-BMulti-Department Partner ( Cashier, Curbside, Customer Service) at H-E-B
Iris CarvajalIris Carvajal
Receiving Lift Operator at H-E-BReceiving Lift Operator at H-E-B
Haley MartinHaley Martin
Store Manager at Starbucks Coffee CompanyStore Manager at Starbucks Coffee Company