Experienced and dedicated restaurant professional with a strong background in customer service and front-of-house operations. Skilled in managing reservations, phone orders, and guest inquiries while excelling in roles such as expo and server. Known for delivering prompt, friendly service, maintaining a welcoming environment, and ensuring smooth restaurant operations through effective multitasking and collaboration with team members. Highly adaptable and cross-trained in various restaurant functions, demonstrating a commitment to providing exceptional guest experiences through teamwork, reliability, and a strong work ethic. Eager to contribute to a dynamic team focused on hospitality excellence.
Provided excellent customer service by managing reservations, phone orders, and guest inquiries. Worked as an expo, served up to three tables at a time, and assisted with bussing tables and maintaining clean restrooms. Warmly greeted guests, adjusted seating for special requests, and supported front-of-house staff with food delivery and dining room upkeep. Efficiently multitasked to ensure smooth restaurant operations while being cross-trained in bar, kitchen, and to-go services.