Summary
Overview
Work History
Education
Skills
Timeline
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Jillian Starr

Georgetown

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

The Delaney At Georgetown Village
04.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and following organizational systems.
  • Boosted team productivity by managing communication channels and ensuring timely responses to staff concerns.
  • Ensured accurate record-keeping with diligent data entry and database management for vital resident information.
  • Delivered excellent customer service and built strong relationships with staff and residents.
  • Assisted in onboarding new employees and coordinating orientation schedules to ensure a smooth integration into the team.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Assisted with human resources tasks such as updating employee consents, when requested, or submitting time-off requests and time clock corrections per company policy guidelines.

Front Desk Treatment Coordinator

Castle Dental
06.2022 - 04.2023
  • Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists in the development of customized treatment plans, ensuring optimal patient outcomes.
  • Increased case acceptance rates through persuasive presentation of treatment options and benefits.
  • Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
  • Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
  • Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
  • Reduced no-show appointments by implementing a reliable reminder system including phone calls, texts, or emails as preferred by each individual patient.
  • Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.

Administrative Assistant

Amazing Explorers Academy
04.2021 - 06.2022
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Education

High School Diploma -

Round Rock High School
Round Rock, TX
05.2018

Skills

  • Clerical Support
  • Reception Oversight
  • Calendar Management
  • Document Control
  • Office Administration
  • Data Entry
  • Supervising Staff
  • Dedicated Team Player
  • Marketing
  • Pricing Strategy
  • Time Management
  • Budget Management

Timeline

Administrative Assistant

The Delaney At Georgetown Village
04.2023 - Current

Front Desk Treatment Coordinator

Castle Dental
06.2022 - 04.2023

Administrative Assistant

Amazing Explorers Academy
04.2021 - 06.2022

High School Diploma -

Round Rock High School

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Jillian Starr