I have always had a deep interest in teaching, and I am currently in school to become a early education teacher While I don't have too much experience in the classroom, I have been babysitting kids and tutoring them what feels like my whole life I also was a part of Junior Achievement Teach For A Day where I got to go to a 4th garde class and teach them about economics and saving money We had to make lesson plans and prepare for three weeks It was such a beautiful and enriching experience and just confirmed to me this is exactly what I want to do in my life!
Jillian Summer Knowles
Brooklyn
Summary
Dynamic professional with a strong background in animal welfare and customer service, honed at The Canine Corner. Proven ability to enhance client relationships through excellent communication and problem-solving skills. Recognized for implementing effective training programs and fostering teamwork, contributing to a positive environment and improved service delivery.
Animal care professional with well-rounded background in dog care, specializing in maintaining safe and engaging environment for canine clients. Proven track record in managing playgroups and ensuring well-being of all dogs under supervision. Known for strong team collaboration and flexibility in adapting to changing needs, bringing reliability and focus to every task.
Overview
9
9
years of professional experience
Work History
Senior Pen Handler/Receptionist
The Canine Corner
06.2023 - Current
- Supervised daily care and training of dogs, ensuring optimal health and safety standards.
- Developed and implemented enrichment activities to promote positive behavior among canine residents.
- Monitored animal behavior, providing insights to improve individual care plans tailored to each dog's needs.
- Fostered strong relationships with clients through effective communication, education on pet care, and follow-up support.
- Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.
- Trained new staff on handling techniques and best practices for dog care and safety protocols.
Babysitter
Self-employeed
01.2017 - Current
- Supervised children's activities to ensure safety and engagement.
- Created daily schedules that balanced playtime, learning, and rest periods.
- Implemented behavior management strategies to encourage positive interactions.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Cashier Team Lead
United Meat Market
07.2020 - 06.2023
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained new team members on customer service best practices and cash handling procedures.
- Monitored inventory levels, coordinating with management to reorder stock as needed.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Handled all orders placed over the phone
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfillingrequests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
Education
Associate of Science - Early Childhood Education
Kingsborough Community College
Brooklyn, NY12-2026
Skills
- Animal training
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Animal welfare
- Excellent communication
- Organizational skills
- Active listening
- Relationship building
- Critical thinking
- Growth mindset
- Conflict resolution
- Collaborative learning
- Child development
- Student-centered learning
- Social-emotional learning training
- Cultural sensitivity
- Community involvement
- Cooperative learning experience
- Elementary education
Interests
Timeline
Senior Pen Handler/Receptionist
The Canine Corner
06.2023 - Current
Cashier Team Lead
United Meat Market
07.2020 - 06.2023
Babysitter
Self-employeed
01.2017 - Current
Associate of Science - Early Childhood Education
Kingsborough Community College