Jillian Summey
Johnson City,TN
Summary
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
8
8
years of professional experience
Work History
Phlebotomist
Ballad Health
Johnson City, TN
02.2026 - Current
- Collected blood samples following established safety protocols and procedures.
- Prepared patients for venipuncture by explaining the procedure and addressing concerns.
- Maintained accurate patient records and documentation of blood draws.
- Ensured compliance with health regulations and safety guidelines at all times.
- Provided compassionate care to patients during the blood collection process.
- Assisted in training new staff on phlebotomy techniques and best practices.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Administrative Assistant
Bumblebee Productions
Johnson City, TN
03.2022 - 07.2025
- Coordinated scheduling for team meetings and client consultations.
- Managed office supplies inventory and vendor relationships effectively.
- Maintained organized filing system for documents and digital records.
- Supported project coordination through communication with various departments.
- Prepared correspondence and documentation for internal and external stakeholders.
- Facilitated onboarding processes for new employees within the organization.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Veterinary Assistant
Airport Pet Emergency Clinic
Blountville, Tennessee
10.2020 - 07.2021
- Assisted veterinarians with examinations and procedures for various animal patients.
- Prepared surgical instruments and ensured a sterile environment for operations.
- Monitored animal recovery post-surgery and provided appropriate care instructions.
- Handled medical records and updated patient information accurately in the system.
- Administered medications and vaccinations as directed by veterinary staff.
- Maintained cleanliness of examination rooms and hospital facilities to ensure hygiene.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Assisted veterinarians in examining animals.
- Dispensed medications orally or topically as directed by veterinarian.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
Barista Team Lead
Morrison Supply Company
Kingsport, Tennessee
10.2019 - 10.2020
- Maintained cleanliness and organization of the coffee station and seating area.
- Assisted customers with menu selections and answered product-related questions.
- Prepared and served a variety of coffee beverages to customers.
- Operated espresso machines and brewing equipment effectively and safely.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Managed inventory levels, restocking supplies as needed for daily operations.
- Handled cash transactions accurately while providing excellent customer service.
- Trained new baristas on beverage preparation techniques and customer interaction skills.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Team Member
Fazolis
Kingsport
09.2018 - 10.2019
- Assisted customers with menu selections and dietary preferences.
- Prepared food items according to restaurant standards and recipes.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated kitchen equipment safely and efficiently during peak hours.
- Handled cash transactions accurately at the register.
- Trained new staff on procedures and customer service expectations.
- Monitored inventory levels and restocked supplies as needed.
- Maintained a clean and organized work area throughout shift.
Education
Phlebotomy Program
Ballad Health
11.2025 - 01.2026
Daniel Boone High School
Johnson City, TNSkills
- Blood collection
- Patient care
- Safety compliance
- Medical documentation
References
References available upon request.
Timeline
Phlebotomist
Ballad Health
02.2026 - Current
Phlebotomy Program
Ballad Health
11.2025 - 01.2026
Administrative Assistant
Bumblebee Productions
03.2022 - 07.2025
Veterinary Assistant
Airport Pet Emergency Clinic
10.2020 - 07.2021
Barista Team Lead
Morrison Supply Company
10.2019 - 10.2020
Team Member
Fazolis
09.2018 - 10.2019
Daniel Boone High School