Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Jillian Tedrow

Jillian Tedrow

Bartender
Las Vegas,NV

Summary

Veteran Bartender with progressive experience in hospitality industry ranging from casual to high-end establishments. Consistently contributes to dynamic teams at high-volume, fast-paced establishments.

Overview

2
2
years of post-secondary education
16
16
years of professional experience

Work History

Business Owner/Operator

The Bunkhouse
Las Vegas, NV
10.2015 - 03.2020
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Weekly inventory and ordering for bar.
  • Input bi-weekly payroll.
  • Set up bar, bartended early/slow shifts, as well as tending for big/busy shifts that needed extra staffing.
  • Established strong relationships with locals and created a loyal customer base.
  • Monitored staff performance, providing final-say assessment over all inquiries.
  • Led strategic initiatives, including screening, hiring and generating policy to maintain compliance with group goals.
  • Put together realistic budgets based upon costs and fees for effectively operating business.

Lead Bartender

The Artifice
Las Vegas, NV
04.2011 - 09.2015
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Operated efficiently in high-volume setting (First Friday, other special events).
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Server

Morton’s The Steakhouse
Las Vegas, NV
01.2009 - 02.2013
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.

Server

The Cheesecake Factory
Las Vegas, NV
07.2007 - 06.2010
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Prepared beverages and filled food orders for customers.
  • Cultivated warm relationships with regular customers.
  • Consistently updated and maintained knowledge of extensive food/drink menus.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.
  • Answered customers' questions, recommended items and recorded order information.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Education

Associate of Arts - Liberal Arts And General Studies

Monroe Community College
Rochester, NY
09.2004 - 05.2006

Skills

Responsible alcohol service

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Timeline

Business Owner/Operator

The Bunkhouse
10.2015 - 03.2020

Lead Bartender

The Artifice
04.2011 - 09.2015

Server

Morton’s The Steakhouse
01.2009 - 02.2013

Server

The Cheesecake Factory
07.2007 - 06.2010

Associate of Arts - Liberal Arts And General Studies

Monroe Community College
09.2004 - 05.2006

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