Summary
Overview
Work History
Education
Skills
Timeline
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Jillian Thompson

Nampa ,ID

Summary

Extensive knowledge and superior work ethic.

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building an understanding with guests and ensuring their needs are met promptly.

Overview

4
4
years of professional experience

Work History

Waitress

Burger Theory
03.2021 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Education

Nampa Senior High School
Nampa, ID
05.2024

Skills

  • Transactions and Cash Handling
  • Team Player
  • Greet Guests
  • Guest Satisfaction
  • Janitorial Duties
  • Suggestive Selling
  • Speaking
  • Coordination
  • Strong multitasking
  • Attention to detail
  • Decision-making
  • Order accuracy
  • Accurate money handling

Timeline

Waitress

Burger Theory
03.2021 - Current

Nampa Senior High School

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Jillian Thompson