Jillian Tobin
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dancer/Performer
Temptations
Kansas City, MO
11.2022 - Current
- Choreographed and performed diverse dance routines for live shows, engaging audiences effectively.
- Mentored junior dancers, enhancing their skills and performance techniques through feedback and support.
- Demonstrated professionalism during high-pressure situations adhering strict deadlines while maintaining focus on technique and precision.
- Promoted dance shows through social media and community events, increasing ticket sales and audience numbers.
Crew Member
Arby's
Lees Summit, MO
08.2022 - 11.2022
- Collaborated with team members to prepare food items following Arby's quality guidelines.
- Provided exceptional customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
Hostess
Bob Evans Restaurants
Kansas City, KS
01.2022 - 03.2022
- Greeted and welcomed guests, ensuring a positive first impression and customer satisfaction.
- Coordinated seating arrangements to optimize flow and minimize wait times.
- Monitored dining room conditions, addressing issues promptly to maintain clean and welcoming environment.
Toddler Teacher
Primrose Schools
Kansas City, MO
08.2021 - 10.2021
- Established a nurturing classroom environment promoting positive social interactions among toddlers.
- Developed and implemented age-appropriate curriculum fostering cognitive and emotional growth.
- Monitored student progress, adjusting teaching strategies to meet individual learning styles effectively.
Toddler Teacher
Little Sunshine's Playhouse & Preschool
Overland Park, KS
12.2020 - 08.2021
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
- Collaborated with parents to enhance children's learning experiences and address developmental needs.
- Worked closely with fellow teachers to share ideas, exchange feedback, and collaborate on curriculum planning efforts across classrooms.
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
Hostess
Jumpin Catfish
Lees Summit, MO
01.2015 - 12.2019
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High school diploma -
Lee'S Summit West High School
Lee's Summit, MO05-2021
Skills
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Cleanliness standards
- Effective communication
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Certification
Food Handler Certification
Timeline
Dancer/Performer
Temptations
11.2022 - Current
Crew Member
Arby's
08.2022 - 11.2022
Hostess
Bob Evans Restaurants
01.2022 - 03.2022
Toddler Teacher
Primrose Schools
08.2021 - 10.2021
Toddler Teacher
Little Sunshine's Playhouse & Preschool
12.2020 - 08.2021
Hostess
Jumpin Catfish
01.2015 - 12.2019
High school diploma -
Lee'S Summit West High School