Jillian Turner
Crest Hill,IL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Buffalo Wild Wings
New Lenox, IL
06.2022 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
Cashier
Buffalo Wild Wings
New Lenox, IL
07.2020 - 06.2022
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Walmart
New Lenox, IL
10.2020 - 04.2021
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
Bachelor of Science - Communication Sciences And Disorders
Illinois State University
Normal, IL05-2025
Associate of Arts - General Studies
Joliet Junior College
Joliet, IL05-2023
Skills
- Safe Food Handling
- Table Bussing
- Order Management
- Positive and professional
- Menu knowledge
- Strong Work Ethic
- Guest Engagement
- Point of Sale (POS) system operations
References
References available upon request.
Timeline
Server
Buffalo Wild Wings
06.2022 - 08.2024
Cashier
Walmart
10.2020 - 04.2021
Cashier
Buffalo Wild Wings
07.2020 - 06.2022
Bachelor of Science - Communication Sciences And Disorders
Illinois State University
Associate of Arts - General Studies
Joliet Junior College