Jillian Bowman
Mason,TX
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Renewals Lead - Annuity Services
ePlus Technology
06.2022 - Current
- Directed renewal strategies across various territories, consistently exceeding monthly, quarterly, and annual sales goals
- Built and sustained strategic partnerships with field sales teams to align objectives and boost team collaboration
- Oversaw the complete renewals process, working directly with clients to ensure timely and accurate renewal completion
- Implemented targeted quarterly campaigns in collaboration with vendors to maximize effectiveness and drive measurable results
- Streamlined sales funnel and customer database management by mastering internal systems, enhancing process efficiency and data precision.
Social Media Manager
Sharp Shooters Safe & Gun
06.2021 - 06.2022
- Crafted and implemented robust social media strategies across Instagram, Facebook, and MailChimp, resulting in a substantial increase in customer engagement and web traffic
- Produced engaging content and dynamic email campaigns, using Adobe Illustrator and Canva to design effective promotional materials
- Enhanced customer interactions through professional social media communication, effectively addressing inquiries and strengthening brand loyalty.
Floor Manager
Sharp Shooters Safe & Gun
12.2020 - 06.2021
- Directed a team to provide outstanding customer service, improving team productivity and fostering a collaborative work environment
- Developed and executed effective scheduling and project management strategies, optimizing staffing levels and operational efficiency
- Oversaw the organization of the sales floor and managed inventory layout, enhancing the overall customer shopping experience.
Sales Associate
09.2018 - 12.2020
- Handled daily cash transactions exceeding $5,000 with precision and accountability
- Boosted sales by delivering targeted product promotions and exceptional customer service, cultivating lasting customer relationships.
Education
Master of Business Administration - Information Technology
Rawls College of Business, Texas Tech University
Lubbock, TX08.2024
Bachelor of Business Administration - Marketing
Rawls College of Business, Texas Tech University
Lubbock, TX12.2021
Skills
- Sales & Account Management: Proven expertise in inside sales, renewals, and client relationship management
- Strategic Marketing: Proficient in developing and executing marketing campaigns and business plans
- Technical Proficiency: Skilled in using Adobe Illustrator, Mailchimp, Canva, and CRM systems
- Communication: Strong interpersonal and communication skills, with a focus on stakeholder engagement and client interactions
- Data Management: Experienced in managing and updating sales funnels and customer databases
Certification
- HubSpot Email Marketing (03/01/21)
- SEMRUSH Digital Marketing (03/01/21)
- HubSpot Content Marketing (04/01/21)
- Google Analytics Individual (04/01/21)
Timeline
Renewals Lead - Annuity Services
ePlus Technology
06.2022 - Current
Social Media Manager
Sharp Shooters Safe & Gun
06.2021 - 06.2022
Floor Manager
Sharp Shooters Safe & Gun
12.2020 - 06.2021
Sales Associate
09.2018 - 12.2020
Master of Business Administration - Information Technology
Rawls College of Business, Texas Tech University
Bachelor of Business Administration - Marketing
Rawls College of Business, Texas Tech University
- HubSpot Email Marketing (03/01/21)
- SEMRUSH Digital Marketing (03/01/21)
- HubSpot Content Marketing (04/01/21)
- Google Analytics Individual (04/01/21)
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