Jillian Watts
Kane,PA
Summary
Organized nursing student commended for hard work and academic achievement. Skilled in basic health assessment, basic interventions, and interdisciplinary collaboration. Strong willingness to learn and eager to expand on knowledge base through practical experience. Noted for attention to detail, work ethic, and leadership.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assitant Manager
Kane Family Drive In
04.2015 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Controlled line and crowd with quick, efficient service.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Barista
Rootbar
10.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Used POS system to accurately enter orders and process payments.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Science - Nursing
PennWest University Edinboro
Edinboro, PA05-2027
Skills
- Team Collaboration
- Punctual and Reliable
- Task Delegation
- Strong Work Ethic
- Good Communication
- Friendly and outgoing
- Fundamental Knowledge of Patient Assessment and Interventions
- Vital signs
Certification
Basic Life Support (CPR and AED) American Heart Association April 2024
Timeline
Barista
Rootbar
10.2022 - Current
Assitant Manager
Kane Family Drive In
04.2015 - Current
Bachelor of Science - Nursing
PennWest University Edinboro