Jillian White
Las Vegas,NV
Summary
Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers.
Overview
4
4
years of professional experience
Work History
Virtual Administrative Assistant
Helping Hands Virtual Assistants
Las Vegas, NV
03.2019 - Current
- Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
- Maintained filing and recordkeeping systems with efficiency and accuracy.
- Identified and implemented new processes and systems to reduce costs and increase efficiency.
- Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
- Coordinated general office duties such as filing, faxing and data entry.
Education
Associate of Arts - Business Administration
College of Southern Nevada
Las Vegas, NV12.2019
Bachelor of Arts - Business Administration
University of Phoenix
Tempe, AZSkills
- Mail management
- Editing and proofreading
- Advanced MS Office Suite knowledge
- Transporting files
- Database entry
- Scheduling and calendar management
- Inventory systems
- Employee training and development
- CRM and office management software
- Data entry documentation
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Led team to achieve success, earning recognition from upper management and financial reward.
- Developed relationships with new clients and typically exceeded sales goals by 30%.
Timeline
Virtual Administrative Assistant
Helping Hands Virtual Assistants
03.2019 - Current
Associate of Arts - Business Administration
College of Southern Nevada
Bachelor of Arts - Business Administration
University of Phoenix