Healthcare professional with experience in medical records management, patient access, and customer service. Skilled in maintaining confidential records and coordinating healthcare schedules.
Overview
6
6
years of professional experience
Work History
Greenhouse Associate
North Country Growers
Berlin, NH
03.2025 - Current
Harvested mature plants using appropriate methods while preserving quality standards.
Assisted in planting, transplanting, and pruning of various plant species.
Health Information Management (Medical Records)
North Country Healthcare
05.2024 - 03.2025
Attention to detail, maintaining accurate records.
Process and manage confidential medical record requests while maintaining strict HIPAA compliance and implementing robust documentation protocols
Server/Resort Work
01.2020 - 02.2024
Streamlined service operations and managed cash transactions while advancing from server to bartender, demonstrating strong multitasking abilities
Overnight Stock Associate
Walmart
Gorham, US
01.2021 - 04.2022
Medical Receptionist
Coos County Family Health Services
Berlin, US
11.2020 - 04.2021
Answer inbound calls, determined the concern of the patient
Coordinated schedules for multiple providers
Rescheduled patients when the provider was not available
Patient Access Specialist
Androscoggin Valley Hospital
Berlin, US
05.2019 - 01.2020
Maintained and updated provider appointment schedules
Protected the security of medical records to ensure confidentiality
Communicated with referred patients for several providers