Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jillian Winkoff

Cherry Hill,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Director of Admissions

Retreat Of Atlanta
12.2021 - 11.2023

Responsible for overseeing all admissions to the detox facility. Completing prescreens , communicating with clients and family members, completing insurance verifications, documenting all information in KIPU, updating CRM, and providing training and oversight to all admissions employees.

Alumni Director and Admissions Associate

West Coast Recovery Centers
02.2018 - 10.2021

Responsible for creating & implementing an alumni program at this established treatment center in the community. Following up with all alumni, running aftercare process groups, & charting and maintaining data needed for accreditations.

Worked as an intake specialist. Answered phone calls coming from our website as well as email inquiries. Ran insurance VOB's and talked with prospective clients about their options. Utilized KIPU and HUBSPOT to document all notation needed.

Lead Case Manager

Infinite Sober Living
03.2015 - 02.2017

Responsible for the care and safety of up to 20 clients. 15-30 minute rounds for observation. Completed case management assessments for each client and found resources for clients in the community. Recorded and sent out notes on each client after each shift. Utilized KIPU for medication distribution. Responsible for handling any relapses including testing, helping find placement, and packing. Ran therapeutic groups for up to 20 clients at a time.

Education

Master of Science - Clinical Mental Health Counseling

Grand Canyon High School
Grand Canyon, AZ
11.2024

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ
09.2022

Skills

  • Staff Training
  • Relationship Development
  • Regulatory Compliance
  • Process Improvement
  • Admissions Oversight
  • KIPU, Hubspot, Dazos, and Salesforce Trained

Certification

  • CPR and First Aid Training
  • CRM Experience
  • MAT Training
  • Fire and Water Safety

Timeline

Assistant Director of Admissions

Retreat Of Atlanta
12.2021 - 11.2023

Alumni Director and Admissions Associate

West Coast Recovery Centers
02.2018 - 10.2021

Lead Case Manager

Infinite Sober Living
03.2015 - 02.2017

Master of Science - Clinical Mental Health Counseling

Grand Canyon High School

Bachelor of Science - Psychology

Grand Canyon University
Jillian Winkoff