Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Responsible for overseeing all admissions to the detox facility. Completing prescreens , communicating with clients and family members, completing insurance verifications, documenting all information in KIPU, updating CRM, and providing training and oversight to all admissions employees.
Responsible for creating & implementing an alumni program at this established treatment center in the community. Following up with all alumni, running aftercare process groups, & charting and maintaining data needed for accreditations.
Worked as an intake specialist. Answered phone calls coming from our website as well as email inquiries. Ran insurance VOB's and talked with prospective clients about their options. Utilized KIPU and HUBSPOT to document all notation needed.
Responsible for the care and safety of up to 20 clients. 15-30 minute rounds for observation. Completed case management assessments for each client and found resources for clients in the community. Recorded and sent out notes on each client after each shift. Utilized KIPU for medication distribution. Responsible for handling any relapses including testing, helping find placement, and packing. Ran therapeutic groups for up to 20 clients at a time.