- Tech enthusiast, passionate about exploring the latest advancements and innovations
Jillian Withers
Rincon,GA
Summary
Motivated with engaging personality and flexible approach. Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Del Sur Pooler
10.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Stingrays Seafood
02.2023 - 12.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
B&d Burgers
05.2022 - 12.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
Delivery Driver
Classic Craft Dental Laboratory
01.2021 - 04.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to dental business offices.
Team Member
Rita's Ice
05.2020 - 02.2021
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Received orders from customers and input into order management system.
- Distributed food during busy peak periods to drive customer satisfaction.
- Kept register accurate through correct billing, payment processing and cash management practices.
Sales Associate
Journeys Shoes
10.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Cashier
Edible Arrangments
07.2019 - 11.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Associate of Business Administration - Business Management
Savannah Technical College
Savannah, GA12.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Sales expertise
- Guest Engagement
- Memory retention
Customer service for 4 years
- Relationship Management
- Point of Sale (POS) system operations
- Technologically advanced with POS system and computer
- Customer Service
- People Person
- Love to create new relationships and engage with customers
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
Interests
Timeline
Server
Del Sur Pooler
10.2023 - Current
Server
Stingrays Seafood
02.2023 - 12.2023
Server
B&d Burgers
05.2022 - 12.2022
Delivery Driver
Classic Craft Dental Laboratory
01.2021 - 04.2022
Team Member
Rita's Ice
05.2020 - 02.2021
Sales Associate
Journeys Shoes
10.2019 - 12.2019
Cashier
Edible Arrangments
07.2019 - 11.2019
- ServSafe Alcohol Certification - National Restaurant Association.
Associate of Business Administration - Business Management
Savannah Technical College
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