Jillian May Ochua

Las Vegas,NV

Summary

Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service.

Overview

years of professional experience

Work History

Customer Service Cashier

Orly Patisserie

Lihue, HI

09.2020 - 08.2022

Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Answered phone calls to assist customers with questions and orders.
Greeted customers and provided friendly customer service.
Prepared custom orders according to customer specifications.

Customer Service Cashier/Assistant Store Manager

Domino's Pizza

Lihue, HI

01.2021 - 05.2022

Operated point-of-sale systems accurately and efficiently to process customer orders.
Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
Worked effectively in team environments to make the workplace more productive.
Managed inventory and supplies to ensure materials were available when needed.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Restaurant Hostess

Emeril's New Orleans Fish House

Las Vegas, NV

11.2022 - Current

Greeted guests and gathered information to seat groups or place on waitlist.
Communicated with servers about new tables, changes in food availability and customer comments.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Completed daily side work tasks assigned by management

Education

High School Diploma -

Waimea High School

Waimea, HI

05-2021

Associate of Applied Science - Diagnostic Medical Sonography

College of Southern Nevada