JILLIENE PEARSALL
San Diego,CA
Summary
Responsible professional bringing abundant experience from varying data entry settings, education, and customer service. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver. Fast learner and committed to continuous, self-directed learning.
Overview
12
12
years of professional experience
Work History
Travel Contracts Associate
Aya Healthcare
01.2022 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Paraprofessional Educator
San Diego Unified School District
09.2018 - 03.2021
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Monitored student classroom and outdoors activities to promote student safety.
Shift Supervisor
Starbucks
06.2018 - 12.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Nanny
Self
05.2011 - 08.2018
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Education
Master of Arts - Master of Education in Special Education
National University
San Diego, CA01.2025
Bachelor of Science - Organizational Leadership
Arizona State University
Tempe12.2020
Skills
- Interdepartmental Coordination
- Customer Satisfaction
- Solving Customer Concerns
- Leadership Training
- Helping Students with Special Needs
- Communicating with Parents and Teachers
Timeline
Travel Contracts Associate
Aya Healthcare
01.2022 - Current
Paraprofessional Educator
San Diego Unified School District
09.2018 - 03.2021
Shift Supervisor
Starbucks
06.2018 - 12.2020
Nanny
Self
05.2011 - 08.2018
Master of Arts - Master of Education in Special Education
National University
Bachelor of Science - Organizational Leadership
Arizona State University
Similar Profiles
Andrea MullinsAndrea Mullins
Credentialing/Privileging Specialist II at Aya Healthcare/Aya LocumsCredentialing/Privileging Specialist II at Aya Healthcare/Aya Locums
Marilyn PerezMarilyn Perez
Contract Certified Pharmacy Technician at Aya Healthcare (Broward Healthcare North)Contract Certified Pharmacy Technician at Aya Healthcare (Broward Healthcare North)
Jordyn TylerJordyn Tyler
Travel Registered Nurse, Labor and Delivery at AMN Healthcare & AYA HealthcareTravel Registered Nurse, Labor and Delivery at AMN Healthcare & AYA Healthcare
Samaria SimsSamaria Sims
Certified Nursing Assistant at Premier Rehab And Healthcare-Aya HealthcareCertified Nursing Assistant at Premier Rehab And Healthcare-Aya Healthcare
Ayleen Guadalupe Prado GuzmanAyleen Guadalupe Prado Guzman
Jack N the Box at Sonia MartinezJack N the Box at Sonia Martinez