Jillissa Cassanova
Cambria Heights,NY
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Collaborative leader and problem-solver dedicated to promoting organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Weekend Manager
Burgers Tacos Wings & Seafood
04.2022 - Current
- Prepared cash drawers, counted totals, and trained new cashiers.
- Motivated staff to achieve daily objectives.
- Ran daily stock checklists and front of house staff reports.
- Maintained exceptional customer service standards throughout every shift.
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
Intern
Global Kids
05.2023 - 06.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Gathered, organized and input information into digital database.
Intern
Boys & Girls Club Of Metro Queens
07.2022 - 08.2022
- Exhibited excellent communications and customer service relations skills.
- Collaborated with local organizations to provide hygiene baskets to families in need.
- Led weekly volunteer team to clean up public spaces and create safe environment for citizens.
Intern
Boys & Girls Club Of Metro Queens
11.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
John Adams High School
Ozone Park, NY06.2023
Skills
- Customer Support
- Maintaining Clean Work Areas
- Efficient Service
- Public Speaking
- Cash Register Operations
- Technical Guidance
Certification
- First Aid/CPR Certified
Affiliations
- National Student Nurses Association
Timeline
Intern
Global Kids
05.2023 - 06.2023
Intern
Boys & Girls Club Of Metro Queens
07.2022 - 08.2022
Weekend Manager
Burgers Tacos Wings & Seafood
04.2022 - Current
Intern
Boys & Girls Club Of Metro Queens
11.2021 - 04.2022
High School Diploma -
John Adams High School
- First Aid/CPR Certified
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