Dynamic Administrative Analyst with a proven track record at Multnomah County, enhancing operational efficiency and stakeholder relations through expert workflow optimization and effective communication. Excelled in cross-functional team leadership and budget planning support, achieving significant improvements in meeting coordination and project outcomes.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administrative Analyst
Multnomah County Behavioral Health Division
Portland, OR
06.2020 - Current
Director/Deputy Director Administrative Support:
Email triage and calendaring management, including coordination with internal and external schedulers and stakeholders.
Meeting administration, including, but not limited to: scheduling, agenda setting, meeting facilitation, note/minute taking, follow-up communications, and action item tracking.
Budget:
Convert program offers documents into Google Docs for the editing process.
Assist with budget development process improvements.
Questica subject matter expert for the division.
Track to ensure that the timelines established by both the HD and Central Budget Office are met.
Assist in drafting the annual budget presentation for the Chair and Board of County Commissioners.
Communications:
Draft division-wide communications from the Director and other members of the Senior Management Team, as requested.
Create various slide presentations for the Directors' Office for use with internal and external stakeholders, including the Chair, and County Commissioners. Create corresponding talking points to align with slide presentations.
Create a monthly all-staff newsletter, including writing KUDOs and Program Spotlight articles, researching and drafting the equity awareness section, and compiling training and information-sharing sections when relevant.
Update and maintain BHD Commons pages. Work with the HD communications team to update the external BHD pages as necessary.
Event planning, sponsorship, and outreach:
Logistics for division-wide events, including, but not limited to, All-Staffs and Lunch and Learns.
Co-creation of the BHD Outreach Plan with the Director's Office intern, vetting it with leadership, and tracking performance over time with regular updates to SMT members.
Swag orders and inventory tracking for outreach events.
Assist with sponsorship requests.
Manage outreach events and sponsorships (if event-oriented) on the Directors' Office calendar, confirming the attendance of Division and Health Department staff as needed.
Establish Consumer and Community Partner listening session events, including, but not limited to, logistics, planning meetings, coordination, implementation, and evaluation. Coordinate with the Management Analyst, Project Management Team, and Health Department Communications Team on communication strategies for these events.
Equity/WESP:
Maintain current working knowledge of the Workforce Equity Strategic (WESP) Plan, and all divisional equity efforts, including the implementation of the WESP.
Attend BHD Equity Committee events. Provide administrative support to the Equity Committee, including calendaring, minute-taking, training organization, registration, and communications among committee members and to the larger division from the committee.
Participate as needed in broader Health and County projects related to equity and inclusion.
Lead Work/Supervision:
Draft the position description and coordinate the hiring of the Directors Office College to County intern with HDHR.
Assigned and reviewed work tasks.
Completed ongoing reviews of internship tasks via established College-to-County forms.
Maintained an open-door policy, allowing interns to seek and provide supervisory feedback, as well as to request support as needed, throughout their time with the county.
Administrative Analyst
Multnomah County, DCHS
Portland, OR
03.2015 - 06.2020
Administrative Coordination:
Plan and schedule meetings with county, state, and community partners for the Department Director, Department Equity Manager, and other Equity Team members as requested.
Coordinate travel and training for the department.
Provide technical and other assistance to the DCHS Equity Team, including preparing correspondence and communications, researching issues or policies, resolving technical issues, and identifying solutions. Serve as the Technology Learning Leader for the Equity Team.
Coordinate and participate in administrative projects and efforts within the Department and county-wide, such as the Multco Administrative Professionals Community of Practice (MAP CoP).
Project work is at the discretion of leadership.
Disability Education and Advocacy:
Train and support DCHS managers, supervisors, HR, and staff on disability awareness, disability etiquette, accommodation resources, and universal design.
Receives client requests for reasonable modification of Department practices.
Responds to general inquiries and questions from DCHS employees, managers, and supervisors about the ADA accommodations process in the department.
Refers employees requesting accommodations to the appropriate HR staff and monitors reporting from HR to the Equity and Inclusion Manager about the ongoing appropriateness and effectiveness of accommodations.
Recommend improvements and modifications to ADA, and Universal Design-related administrative policies, procedures, and practices. Conducts studies, compiles information, and prepares oral and written reports, and findings. Collaborate with other county staff, and the IDEA Employee Resource Group.
Broader Equity Work:
Maintain the Workforce Equity Strategic Plan (WESP) dashboard, and other Equity and Inclusion Unit project tracking.
Generate written correspondence, Commons updates, unit newsletters, and reports for the DCHS Equity and Inclusion Unit, the DCHS Diversity, Equity, and Social Justice Committee, and DCHS WESP working groups.
Facilitate various interventions as directed to improve organizational effectiveness, including the application of the WESP, Equity and Empowerment Lens, goal planning, change management, training, and organizational assessments.
Lead Work/Supervision:
Co-coordinated hiring of Disability Equity College to county intern with IDEA ERG co-chair and central HR. Assigned and reviewed work tasks in conjunction with the IDEA ERG Co-Chair.
Established ADA accommodation for the intern to engage in a county employment opportunity.
Completed ongoing reviews of internship tasks via established College-to-County forms.
Maintained an open-door policy, allowing interns to seek and provide supervisory feedback, as well as to request support as needed, throughout their time with the county.
General Relief and Support for Management Analyst:
Provide any other assistance needed by the Department Director in the absence of the Director’s Management Analyst.
Business Office Coordinator
BlackPoint
Lake Oswego, OR
04.2012 - 03.2014
Office Coordination (7 information technology professionals, and 2 sales staff):
Timekeeping and payroll.
Maintain service schedules for technicians.
Draft job announcements and post them with recruitment services.
Maintain supply inventory, parts, and pricing lists.
Customer Relations:
Data entry, invoicing, and accounts receivables.
Delinquent account collections, account collections, and service scheduling.
Service scheduling.
Executive Assistant/Executive Office Coordinator
Oregon Department Of Forestry
Forest Grove, OR
09.2000 - 05.2010
Executive Support Functions:
Area Director, Assistant Area Director, Area Geologist, and Area Construction Project Manager calendar and email management.
Meeting administration.
Stakeholder engagement.
Legislative tracking.
Administrative Coordination and Supervisory Functions:
Recruitment, hiring, supervision, and training of seven Office Managers in the NWOA.
Established and ensured consistent service delivery and administrative practices for the seven NWOA offices and their support staff.
Provided direct supervision for 1-2 seasonal Office Specialist 2 positions from May to October from 2002 to 2010. Planned, assigned, and reviewed work tasks. Maintained an open-door policy for support and established weekly check-ins throughout the height of fire season to ensure tasks were on target for completion. Completed end-of-season performance reviews and provided opportunities for training that aligned with the supervisor's and staff's established career development plan.
Emergency Management Functions:
Wildfire emergency resource dispatch coordination from May to October. Personnel, equipment, aerial support, and crews. (Administrative support functions delegated to OS2 through fire season.)
Project Management Functions:
Construction RFP and contract administration.
Financial functions:
Payroll
Accounts payable and receivable.
Annual and biennial budget development and tracking.
HR Functions:
Draft position announcements and position descriptions for recruitments in the NWOA offices.
Maintain personnel files.
Enter personnel actions into the statewide system.
Manage NWOA staff benefits and leave.
Office Assistant
Oregon State University
Corvallis, OR
08.1997 - 09.1999
Handled general reception duties, providing efficient office support to professors and processing international student applications.
Education
High School Diploma -
Gladstone High School
Gladstone
06-1988
Some College (No Degree) - Psychology
Oregon State University
Corvallis
Some College (No Degree) - Human Biology
Linn Benton Community College
Albany, OR
Skills
Workflow optimization
Budget planning support
Business intelligence
Meeting coordination
Adaptability and flexibility
Analytical skills
Stakeholder relations
Cross-functional team leadership
Effective communication
Teamwork and collaboration
Operational efficiency
Attention to detail
Certification
National ADA Coordinator Certification, 4/2020
References
References available upon request.
Timeline
Administrative Analyst
Multnomah County Behavioral Health Division
06.2020 - Current
Administrative Analyst
Multnomah County, DCHS
03.2015 - 06.2020
Business Office Coordinator
BlackPoint
04.2012 - 03.2014
Executive Assistant/Executive Office Coordinator
Oregon Department Of Forestry
09.2000 - 05.2010
Office Assistant
Oregon State University
08.1997 - 09.1999
National ADA Coordinator Certification, 4/2020
High School Diploma -
Gladstone High School
Some College (No Degree) - Psychology
Oregon State University
Some College (No Degree) - Human Biology
Linn Benton Community College
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