Jill K. Garza
Leicester,NY
Summary
Dedicated Sales and Marketing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Promotional Products Manager
Featured Media
04.2017 - Current
- Spearheaded comprehensive promotional product campaigns for a diverse clientele. Developed and executed creative promotional strategies for clients across various industries, aligning campaigns with brand values and messaging.
- Advised clients on strategic promotional product selections tailored to their target audience and marketing objectives, consistently exceeding customer expectations.
- Managed end-to-end project execution, including product sourcing, quality control, and timely delivery, ensuring seamless client satisfaction.
- Established and nurtured strong vendor relationships, negotiating favorable terms and pricing to maximize cost-effectiveness for clients and the company.
- Developed and executed creative promotional strategies for clients across various industries, aligning campaigns with brand values and messaging.
- Conducted market research and trend analysis to stay abreast of industry developments, providing clients with cutting-edge promotional solutions.
Sales and Marketing Manager
Athletica, Inc.
01.2013 - 01.2017
- Managed sales promotions and marketing strategies on major social media sites.
- Analyzed sales and marketing data for improved strategies.
- Coordinated sales events, including trade shows and product launches, contributing to a 15% growth in customer engagement.
- Collaborated with the sales team to create targeted sales materials and presentations, including leading the marketing team to develop 6-10 catalogs per year across all sales divisions.
Customer Service and Sales Supervisor
Athletica, Inc.
08.2006 - 01.2013
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Effectively coached team members to reach weekly and monthly sales goals.
- Promoted exceptional customer service by engaging clients on sales floor.
- Conduct regular training sessions to enhance the team's product knowledge, communication skills, and problem-solving abilities.
- Analyze customer service metrics and feedback to identify areas for improvement and implement strategies to enhance overall customer satisfaction.
- Resolve escalated customer issues promptly and effectively, ensuring a positive resolution and customer retention.
Education
Accounting, Marketing
State University of New York At Brockport
Brockport, NYSkills
- Promotional Product Selection: Expertise in identifying and recommending promotional products that resonate with target audiences and enhance brand recall
- Marketing Strategy: Proficient in developing and executing promotional campaigns aligned with client objectives and market trends
- Project Management: Adept at managing end-to-end project lifecycles, ensuring timely and successful delivery of promotional initiatives
- Vendor Management: Strong negotiation skills and the ability to build and maintain positive relationships with vendors for optimal client outcomes
- Client Relationship Management: Proven ability to understand client needs, provide excellent service, and foster long-term partnerships
- Communication Skills: Strong written and verbal communication skills Create compelling marketing collateral, including presentations, brochures, and press releases Collaborate with internal and external stakeholders to convey key messages effectively
- Event Coordination: Organize and coordinate promotional events, trade shows, and product launches Manage logistics, coordinate booth setups, and ensure effective engagement with attendees
- Strategic Planning: Develop and execute comprehensive marketing plans aligned with business objectives Collaborate with cross-functional teams to ensure seamless integration of sales and marketing efforts
Timeline
Promotional Products Manager
Featured Media
04.2017 - Current
Sales and Marketing Manager
Athletica, Inc.
01.2013 - 01.2017
Customer Service and Sales Supervisor
Athletica, Inc.
08.2006 - 01.2013
Accounting, Marketing
State University of New York At Brockport
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