Hi, I’m
Jill Marie Niccolich
Pleasant View,TN
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
26
years of professional experience
Work History
The Gutter ProfessionalsClarksville, Tennessee
Project Administrator
07.2024 - 07.2025
Job overview
- Directly responsible for approving and scheduling all home projects. Including gutter removal/installation, fascia board/trim coil, soffit repairs/replacement, siding repairs/installation, and many other home repairs.
- Direct management of three teams of two-man crews.
- Approving timecards and time-off requests.
- Maintaining the entire warehouse and ordering all materials needed for home projects.
- Direct communication with contractors, home builders, and their project managers to schedule the installation of gutters on short timelines.
- Keeping company trucks stocked and maintained.
- Arranging these jobs to make travel routes make sense.
- Revenue for the company depended on my ability to schedule jobs and manage my crews' time.
- Hiring new crewmen when needed
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Organizational skills in a fast-moving business.
Town of Pleasant ViewPleasant View, TN
Elected Alderman/City Council
11.2020 - Current
Job overview
- Twice Elected Official for the Town of Pleasant View.
- Developed a fair and balanced municipal budget to use tax revenue for targeted programs and areas.
- Supervised and managed municipal services when adopting ordinances, resolutions, policies, and regulations to safeguard the well-being of current and future citizens.
- Responded to constituent concerns, and developed and executed plans to address city issues.
- Represented the interests of over 5,000 constituents, and upheld strong community relations.
- Provided exemplary financial stewardship to the city, including setting yearly and capital budgets, and monitoring funds.
- Participated in or led committees for special initiatives and local community events.
- Attended dinners and special events to meet people and develop relationships.
- I served five years on the Parks and Recreation board as chairman of the board. Four additional years as Alderman Liaison.
- Appointed to the Cheatham County Planning Commission.
- Jointly approves future county planning for the betterment of the county.
Pleasant View Christian SchoolPleasant View, TN
School Office Administrator
08.2015 - 07.2025
Job overview
- Onboarded all employees with necessary documents and reporting.
- One of two people entrusted to have banking information, and to sign all checks to be written and signed.
- Oversaw deposits and records for tuition, fundraising, and many events.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Interpreted and explained work procedures and policies to brief staff.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Maintained all school supplies by checking inventory and ordering items.
- Computed balances, totals, or commissions to support the accounting team.
- Scheduled and coordinated meetings, appointments, and travel arrangements for admin and crews.
- Worked with finance department to file receipts and reimbursements.
- Gathered, entered and updated data to maintain departmental records and databases.
- Maintained and issued all documents required by state compliance laws.
- Assisted with team-building initiatives and overall support for the maintenance of organizational culture and employee morale.
- Developed a successful filing system to increase the ability to retain and recover documents, reports, and records.
- Resolved complaints, or answered questions from parents or guardians.
- Coordinated with fellow admin, combining group efforts to achieve weekly/monthly/yearly goals.
- Reviewed TBI background checks for employment purposes.
- Reviewed and approved employee time sheets for accuracy prior to submission for payroll processing.
- Rendered all school credit cards to ensure proper coding for records.
- School Nurse: Not a Registered Nurse: Just a motherly figure who is good in day to day situations.
- Orchestrated monthly fire drills and kept records to submit those for school accreditation.
Clarksville Pregnancy CenterClarksville, TN
Administrative Specialist
05.2004 - 01.2006
Job overview
- Responded effectively to sensitive inquiries or complaints.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Coordinated appointments, meetings and conferences.
- Prepared and prioritized calendars and correspondence.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Inventoried and ordered supplies for office.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained accurate department and customer records.
JC Bradford/UBSNashville, TN
Assistant to Stock Broker
04.1999 - 08.2001
Job overview
- Consulted with customers to discuss market information.
- Drove customer feedback to deliver information to management for corrective action.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
Education
Hunter Lane High SchoolGoodlettsville, TN
High School Diploma
05.1995
Skills
- Workforce Management
- Office Supply Management
- Scheduling and Coordinating
- Documentation and Reporting
- Problem Resolution
- Managing Operations and Efficiency
- Team Leadership
- Administration and Reporting
Timeline
Project Administrator
The Gutter Professionals
07.2024 - 07.2025
Elected Alderman/City Council
Town of Pleasant View
11.2020 - Current
School Office Administrator
Pleasant View Christian School
08.2015 - 07.2025
Administrative Specialist
Clarksville Pregnancy Center
05.2004 - 01.2006
Assistant to Stock Broker
JC Bradford/UBS
04.1999 - 08.2001
Hunter Lane High School
High School Diploma
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