Jill T. Hendricks

Work History

Entrepreneur/Marketing Strategist

Jillz Marketing Agency

08.2021 - Current

Manage Projects,
Created and managed social media campaigns to increase brand engagement.
Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.
Assess Outcomes, Financial Presentations, Created online marketing agency
Teach small groups SAP Essentials and Microsoft Excel Essentials
Assist small businesses with obtaining additional customers and sales using online marketing approaches and techniques.

Teach Associate Accelerated, Online Business Professor

Ivy Tech Community College

09.2008 - Current

Possess knowledge of business and management principles involved in presentation and delivery of academic scholarly resources and materials; Demonstrate knowledge of principles and processes for providing quality educational guidance which includes student needs assessment, meeting quality standards for services, and evaluation of student comprehension; Give full attention to what students are communicating pointedly take time to understand points being made and ask questions as appropriate at appropriate times; Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems; knowledge of educational, evaluation, and measurement principles, practices, methods, and techniques, university policies and procedures; Talk to students to convey information effectively and develop rapport with students; Effectively communicate information and ideas in writing so students will easily understand what is being conveyed; Establish effective working relationships with students, faculty, and staff; Utilize advanced set of skills guiding diverse audience using computer training and analysis.

Compliance Manager

Community Action of Greater Indianapolis

09.2019 - 09.2021

Oversee, implement, and monitors organizations' compliance program systems to prevent and correct violations of legal/funding and internal policies for departments within agency
Access and maintains Board of Directors and agency records relevant to compliance monitoring activities and reporting findings
Report to Executive Director on regular basis to review progress on program implementation and assist with establishing improvement plans for public needs
Ability to be respectful, sensitive to, and understanding of diverse perspectives of staff and work with them to resolve differences
Supervise remote teams and demonstrate professional, positive attitude and work ethic
Proficiency in navigating computer systems and possess ability to learn new data systems quickly and to comply with data integrity and security to safeguard all personal identifiable information
Excellent interpersonal skills are required and ability to interact professionally with people from diverse socioeconomic backgrounds
Prepare and compile reports of calls received, conduct investigations, and establish communication reporting procedures of finding and recommendations for presentation to Executive Director and/or Board
Perform periodic reviews of procedures and documentation and compile data and prepare reports on agency outcomes for Executive Director, IHCDA, and funding agencies as required
Develop and communicate objectives of compliance program and report accomplishments to Executive Director and Board
Keep abreast of regulatory changes, to ensure agency compliance controls and systems adopt best practices.

CTE Business Teacher

Emmerich Manual High School, Dual

07.2017 - 05.2019

Identify, develop, and implement the correct solutions for both expert and nonexpert users
Ability to review, interpret and recommend changes to various agreements & contracts
Ability to meet strict and challenging deadlines under pressure
Provide sound advice on project and business processes
Develop and implement instructional materials to a multifarious group to meet business objectives
Administer guidance and training daily utilizing the latest systems and technologies
Work with assigned stakeholders to translate difficult to learn business requirements into easy-to-understand solutions
Guide users on how to use business models effectively using organization, communication, and excellent technical skills.

Executive Director and Trainer

Educate Beyond All

01.2014 - 01.2017

Barriers – a nonprofit 501(c)3 organization in education, Fully managed the organization; helping students achieve academic success
Integrated Microsoft Office Applications to underserved young adults & elderly community patrons
Taught developmental soft skills to female Job Core students
Established the corporate vision and maintained focus on the small details that lead to successful and resolute solutions
Diagnosed and was able to troubleshoot complex business issues.

Counselor

Archdioceses of Indianapolis

01.2010 - 01.2014

Taught student's mathematics program in the computer lab 20 – 30 students in grades K – 8 in classes per quarter
Developed new syllabi and materials for the computer mathematics course for K – 8 students
Cultivated leadership and support for innovative student initiatives using high-impact teaching practices
Monitored and evaluated student progress
Coordinated and assessed school programs
Provided feedback, mentorship, and coaching to all students in their educational quests
Encouraged and ethically challenge students to reach their full educational potential
Assisted in retention efforts and in cultivating relationships with students, faculty, and parents.

SOX Auditor

Citizens Gas Company Through Robert Half Management

01.2009 - 12.2010

Contributed to the coordination & testing of the Sarbanes-Oxley audit of the Accounting & Finance Department at Citizens Gas Coke Utility managed by Deloitte & Touche LLP
Coordinated with others within departments to ensure that all procedures through shared service are consistent and well documented
Designed and documented process flows of various accounting and financial procedures
Analyzed the feasibility of their business performance management practices using Lawson's integrated financial solutions.
Followed established auditing processes to meet internal and regulatory requirements.
Analyzed data and findings to prepare reports detailing financial information.

Control Officer

Bank of New York Mellon, Region

03.2007 - 09.2008

Lead a multi-pronged testing approach and plan for 3 offices in the Mid-West Region
Conducted audit and testing on all investment and disbursement transactions to ensure compliance with the bank's global corporate trust policies and procedures
Managed the testing and collaborated with each assigned office and their personnel to ensure the proper testing practices were performed to ensure global compliance
Performed, evaluated, and reported the test results and then assessed the risks and exposures that were derived.

Financial Specialist

Eli Lilly Through Robert Half Management Resources

07.2005 - 02.2007

Performed SOX Internal Audit Control and testing of Eli Lilly's AP processes and procedures
Coordinated with the Eli Lilly web administrator to identify accounts targeted for conversion
Conferred with the executive level managers with the controls that needed immediate, moderate, and low-level assistance
Recommended management strategies and other practices to keep the department in consistent compliance
Acquired a comprehensive understanding of SAP, web tools functionality, and benefit and communicate internal control issues to web administrator and/or AP management as required
Sarbanes Oxley, Performed audit for compliance with the Financial Restatement of Q3 2003 thru Q4 2004/2005, consumable, consigned vs self-constructed asset
Lead the coordination & testing of the Sarbanes-Oxley audit of the Accounting & Finance Department at Digimarc Inc
Managed by Digimarc & Jefferson Wells International
Developed, documented, and tested narratives of each Inventory and Purchasing process.

Assistant Controller

Greencastle ISD Plant - Lear Corporation RHMgmt

04.2004 - 07.2005

Maintained a system of accounting and budgetary control over financial data at the Greencastle ISD Plant at Lear Corporation
Supervised the Accounts Payable and Accounts Receivable Department staff
Provided special expertise to the operating units through Business Planning & Analysis Dept
Ensured the adequacy and quality of the accounting function and provide the implementation of common accounting standards
Documented SOX deficiencies discovered through self-assessments and quarterly attestations
Maintained process narratives for changes in business risks, processes & systems at the Greencastle Plant.

Co-Owner

CornerStone Property Management

01.2000 - 01.2004

Assisted with the family business
Established and filed the articles of incorporation
Provide total property management and maintenance for 13 buildings and manage a staff of 10 employees - maintain a 99% occupancy rate
Prepared and reviewed all financial statements and prepared all budgets and assist legal and accounting staff with the presentation of federal proceedings
Ensured that contract guidelines and community regulations were followed
Achievements

Business Analyst

Raytheon

01.1987 - 04.2000

(BA) Award, Naval Avionics
President's Club Award
1996, Developed a $50M dollar project budget that produced over $500M dollars in asset tracking
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated with stakeholders to define project objectives and criteria.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Drafted reports on company financial metrics to assess successes and account for deficiencies.

Youth Group Director

Saint Andrew Youth Organization, SAYO

01.1990 - 01.2000

Spearheaded innovative approaches to resource allocation and strategic planning.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Monitored expenditures to mitigate risk of overages.
Trained and guided team members to maintain high productivity and performance metrics.

Volunteer Council Member

Parish Council Board, Parish, of Saint Andrew's Church

01.2000 - 01.2012

Fostered climate of collaboration between general public, city manager and members of city council.
Used public gatherings, community events and direct relations to keep constituents happy and informed.
Kept up with news on daily basis to stay informed about local, regional, national and international events.
Developed and strengthened political partnerships to further agendas.

Volunteer Counter - Accountant

St. Andrew Catholic Church

01.2014 - 03.2021

Professionally answered telephones and responded to customer inquiries.
Performed arithmetic functions handling cash, close checks and balance register.

Summary

Overview

Work History

Entrepreneur/Marketing Strategist

Teach Associate Accelerated, Online Business Professor

Compliance Manager

CTE Business Teacher

Executive Director and Trainer

Counselor

SOX Auditor

Control Officer

Financial Specialist

Assistant Controller

Co-Owner

Business Analyst

Youth Group Director

Volunteer Council Member

Volunteer Counter - Accountant

Education

Ph.D. - Leadership for Higher

MBA - Business Administration

BS - Marketing

Skills

Work Availability

Timeline

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