Jillyan Williams
Fort Stewart,GA
Summary
At Walmart, as a Team Lead, I excelled in fostering a motivated team, adept in customer service and financial reporting, ensuring tasks were efficiently completed and customer satisfaction was paramount. My leadership significantly contributed to enhancing team performance and operational efficiency, showcasing my problem-solving and team management skills.
Overview
4
4
years of professional experience
Work History
Team Lead
Walmart
Hurricane, West Virginia
09.2020 - 05.2024
- I was responsible for the front-end staff (cashiers, cart associates).
- Provided leadership and guidance to team members, ensuring that tasks were completed on time, and customers were taken care of in the best possible way.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- I supported the manager in the financial side of the business and took care of the reports.
Education
High School Diploma -
Hurricane High School
Hurricane, WV06-2020
Skills
- Employee training
- Workplace safety
- Workload prioritization
- Staff motivation
- Positive attitude
- Cash handling
- Problem-solving
- Customer service
- Financial reporting
- Time management
- Multitasking and organization
- Team management
Timeline
Team Lead
Walmart
09.2020 - 05.2024
High School Diploma -
Hurricane High School