Jilma William
Sterling
Summary
Highly organized Financial Technician and administrative professional with extensive experience in financial operations, customer service, office administration, accounts payable and receivable, auditing, and administrative support roles. Proven ability to manage financial transactions, maintain accurate records, support school and business operations, and provide exceptional service to students, staff, parents, guests, and clients. Skilled in financial systems, data management, reconciliation, customer relations, and office coordination. Bilingual in English and Spanish with strong communication, organizational, multitasking, and problem-solving abilities.
Results-driven financial technician with expertise in financial operations, compliance, and data management. Committed to enhancing school operations through effective budgeting, record-keeping, and customer service.
Overview
2027
2027
years of professional experience
Work History
Financial Technician / Registrar
Loudoun County Public Schools
2021 - Current
- Oversee daily financial and accounting operations for the school in accordance with LCPS procedures and guidelines.
- Enter and maintain financial records, transactions, invoices, deposits, and account data within LCPS financial systems.
- Process accounts payable invoices, monitor budgets, and track expenditures to ensure proper coding and compliance.
- Order school supplies, equipment, textbooks, and furniture while monitoring available funding and confirming deliveries.
- Prepare, balance, and reconcile deposits, receipts, and financial transactions accurately and efficiently.
- Compile monthly, quarterly, and annual financial reports and maintain organized financial documentation.
- Assist with student registration, enrollment, and maintenance of confidential student records.
- Respond professionally to inquiries from parents, staff, students, and the public regarding financial and administrative matters.
- Manage front office operations including visitor entry procedures, phone communications, mail distribution, and office correspondence.
- Maintain calendars, schedules, files, logs, and administrative records to support efficient school operations.
- Collaborate with school administration and central office staff to ensure timely communication and workflow coordination.
Finance Analyst / Administrative Assistant /Internal Auditor
Hilton
2008 - 2021
- Managed daily balancing and reconciliation of food and beverage financial transactions.
- Performed monthly financial closings, reporting, and audit support for hotel operations.
- Processed accounts payable invoices and verified billing accuracy prior to payment approval.
- Supported accounts receivable functions, income audits, and financial record maintenance.
- Maintained service contracts and Certificates of Insurance for compliance purposes.
- Utilized PeopleSoft and BirchStreet systems for purchasing, payments, and financial tracking.
- Provided administrative support and assisted with departmental operations as needed.
Guest Service Agent
Hilton
2008 - 2008
- Delivered exceptional customer service and resolved guest concerns professionally.
- Coordinated room reservations, assignments, and guest accommodations.
- Audited guest charges to ensure accurate billing and payment processing.
- Maintained front office reports, logs, and cash balancing procedures.
- Supported hotel operations through effective communication and teamwork.
Education
High School Diploma -
Katella High School
Anaheim, CA 06-2004
Skills
- Microsoft Word, Excel, Outlook, and PowerPoint
- PeopleSoft
- BirchStreet Purchasing System
- Oracle
- Phoenix
- School Cash Online
- Financial & Accounting Systems
- Data Entry & Records Management
- Office Administration & Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Financial Technician / Registrar
Loudoun County Public Schools
2021 - Current
Finance Analyst / Administrative Assistant /Internal Auditor
Hilton
2008 - 2021
Guest Service Agent
Hilton
2008 - 2008
High School Diploma -
Katella High School