Malissa Millsap
Battle Creek,MI
Summary
Versatile and results-driven professional with a proven track record at KP Construction, specializing in home remodels and customer satisfaction. Demonstrates exceptional organizational skills and a strong work ethic, enhancing client relationships and workplace safety. Skilled in communication and cleaning, consistently achieving high standards and efficiency in project management and team leadership.
Overview
32
32
years of professional experience
Work History
Home Demo and Remodel Specialist
KP Construction
08.2023 - Current
- Conduct home demolitions and property cleanouts with crucial attention to detail.
- Enhanced customer satisfaction by efficiently assessing their remodeling needs, tasks, and painting.
- Maintained a safe work environment by strictly adhering to company safety policies and industry regulations, while ensuring cleanliness of the workplace.
- Developed strong client relationships through exceptional communication skills, resulting in repeat business and referrals.
Facilities Maintenance Coordinator
Installation Plus
02.2010 - 08.2023
- Disassembled and reassembled office furniture in accordance with blueprints and job specifications.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Oversaw invoicing, payroll, and scheduling while maintaining high standards of cleanliness and organization in office environments.
- Provided exceptional customer service to ensure client satisfaction and support.
Cleaning Supervisor
Jillybean's Clean Sweep
04.2015 - 01.2020
- Perform various cleaning duties.
- Supervise and direct the work of cleaning team members to ensure quality and efficiency.
- Conduct quality checks to ensure completed work meets company standards and client expectations.
- Communicate with clients to understand their needs and address concerns.
Stay-at-Home Mom/Housewife
N/A
12.1992 - 04.2010
- Managed household activities, demonstrating strong organizational and multitasking skills.
- Oversaw budgeting and household expenses.
- Provided support to husband and children, fostering a nurturing environment.
- Handled meal planning, cooking, cleaning, and home maintenance.
- Oversaw budgeting and household expenses, showcasing financial management abilities.
- Developed effective communication and interpersonal skills through interactions with schools, community organizations, and service providers.
- Volunteered in community activities and school events, demonstrating commitment to engagement and teamwork.
Education
High School Diploma -
Battle Creek Central High School
Battle Creek, MI06.1991
Skills
- Strong work ethic
- Customer Service
- Communication
- Time Management
- Organizational skills
- Cleaning and Sanitation
- Teamwork
- Adaptability
Timeline
Home Demo and Remodel Specialist
KP Construction
08.2023 - Current
Cleaning Supervisor
Jillybean's Clean Sweep
04.2015 - 01.2020
Facilities Maintenance Coordinator
Installation Plus
02.2010 - 08.2023
Stay-at-Home Mom/Housewife
N/A
12.1992 - 04.2010
High School Diploma -
Battle Creek Central High School
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