Proven sales leader with strengths in coaching, team leadership, and strategic planning. Successful in driving revenue and improving customer satisfaction through effective market analysis and team development.
Overview
27
27
years of professional experience
Work History
Sales Manager
Anthony & Sylvan Pools Corporation
Henderson
04.2016 - Current
Led sales teams to achieve targets in both sales and digs.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Supported sales team members to enhance their skills and achieve individual goals.
Trained, coached, and mentored junior sales personnel to improve their performance and success in roles.
Analyzed market trends to identify new business opportunities in the market
Contributed to task force that redesigned lead management approach to increase efficiency.
Played a key role in the efforts that led to Las Vegas being recognized as Division of the Year.
General Manager
Empire Today Flooring
Las Vegas
07.2012 - 04.2016
Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Enhanced customer service protocols to improve client satisfaction ratings.
Developed and implemented strategic plans that improved overall business performance.
Store Manager
Sears
Henderson
09.2008 - 06.2012
Coordinated visual merchandising to enhance customer engagement and drive sales.
Analyzed sales data to identify trends and make informed decisions.
Conducted daily store operations, including opening and closing procedures and cash handling.
Oversaw inventory management through cycle counts and audits to minimize shrinkage and maintain stock accuracy.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Reviewed financial statements and sales reports to assess performance against targets and inform strategic decisions.
General Manager
Lowe's
Las Vegas
11.1999 - 07.2008
Managed daily operations, ensuring smooth workflow across departments and leading store teams generating $21 million to $60 million annually.
Created a positive work environment by developing team culture focused on delivering exceptional customer service through collaboration among departments. Store achieved Top Customer Service scores in Region on 2 occasions.
Assembled teams to open 4 different new stores. Oversaw team of up to 220 employees.
Education
Some College (No Degree) - Journalism
San Diego State University
San Diego, CA
Skills
Sales strategy
Revenue generation
Sales forecasting
Lead management
Market analysis
Strategic planning
Customer relationship management
Team leadership
Coaching and mentoring
Accomplishments
Unsung Hero Award- Lowes Region 8 2005
Top Customer Service Scores in Region 8- Lowe's 2006
National General Manager of the Year- Empire Today 2012
Affiliations
Youth Basketball Coach- City of Henderson 2000-2025
Fundraiser for Love Hope Strength Foundation 2018-2025