Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

James Bowman

Falling Waters,WV

Summary

Detail-oriented Field Service Specialist with extensive skills in diagnostics troubleshooting, equipment maintenance, and quality control. Proven ability to assess customer needs and deliver effective solutions. Experienced professional with a strong background in diagnostics and equipment maintenance. Known for effective communication and attention to detail, ensuring customer needs are met through thorough inspections and technical support. Skilled Field Service Specialist with background in troubleshooting, maintenance and repair of complex equipment. Strengths include knack for problem-solving, clear communication skills and ability to work under pressure. Proven track record of enhancing operational efficiency, reducing downtime and ensuring customer satisfaction through provision of high quality service. Conscientious field service technician with several-year background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules. Result-oriented Maintenance Director effective at developing, coordinating and leading facilities maintenance activities. Decisive leader proficient in managing preventive, predictive, and corrective maintenance for facilities.

Overview

27
27
years of professional experience

Work History

Field Service Specialist

Air Motion Systems
River Falls, Wisconsin
09.2023 - Current
  • Utilized specialized tools such as multi-meters and oscilloscopes for diagnostics purposes.
  • Performed preventative maintenance on field service equipment.
  • Assessed customer needs and identified best solutions for repair or replacement of components.
  • Conducted regular inspections of field services equipment to ensure proper functioning.
  • Documented findings from service calls in a clear and concise manner.
  • Maintained accurate records of all service calls, parts used, and labor hours required to complete each job.
  • Diagnosed, troubleshot, and repaired complex mechanical systems.
  • Developed detailed reports on all repairs and preventive maintenance activities.

Journeyman Pressman

Phoenix Color
Hagerstown, Maryland
06.1998 - 07.2023
  • Adjusted press settings as needed for various projects, such as ink density, pressure, speed, and paper size.
  • Identified problems related to press operation quickly and took corrective action accordingly.
  • Loaded plates onto cylinders of printing presses accurately and securely.
  • Performed daily maintenance on equipment to ensure optimal performance and minimize downtime.
  • Maintained a safe working environment by following all safety protocols while operating machinery.
  • Performed minor repairs on presses when necessary and notified supervisor of any major issues requiring attention.
  • Cleaned press components regularly to maintain the highest level of productivity possible.
  • Ensured that all printed materials met quality standards before releasing them from the pressroom.
  • Inspected and maintained printing presses, ensuring proper functioning and safety.
  • Reviewed work orders for job specifications such as quantity of prints required, colors used, paper stock type or size.
  • Readied finished products for delivery by packing them properly into boxes or bags ready for shipping.
  • Monitored production runs for color accuracy, registration alignment, and overall quality control.
  • Collaborated with customers to determine their exact needs regarding print jobs prior to starting production runs.
  • Troubleshot mechanical problems by adjusting parts or making repairs as needed.
  • Provided technical support to other team members regarding press operations when requested.
  • Maintained records of jobs completed, including number of copies produced and time taken to complete each job.
  • Set up new jobs on printing presses in accordance with customer requirements.
  • Kept accurate inventory records of supplies used in the pressroom such as ink cartridges, plates.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Posted and adhered to lockout/tagout, hazardous material handling and hearing and eye standards.
  • Met production schedules and throughput yield targets.
  • Examined and produced specific job orders.
  • Assisted clients in customizing design and layout of business and personal documents.
  • Monitored team progress to complete projects within deadlines, including large print jobs and rush orders.
  • Performed and delivered printing projects on time of time.
  • Maintained data on printing outputs produced, supplies consumed, printing costs and equipment maintenance and repairs performed.
  • Maintained machines in good working order by cleaning, lubricating and adjusting.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Greeted customers, established and confirmed needs, calculated and quoted prices and processed payments and receipts.
  • Tracked and organized warehouse inventory and accepted and stocked paper and supplies for shipments.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Observed environmental factors and effects on equipment performance to make adjustments when necessary.
  • Assessed inventory and ordered new ink, paper and other materials to keep supplies stocked.
  • Used hand tools to make small repairs and regularly clean printing presses.

Education

Graphic Art Certifications - Graphic Arts, Electrical & Mechanical

Career Studies Center
Hagerstown, MD
06-1998

Skills

  • Diagnostics troubleshooting
  • Equipment maintenance
  • Customer needs assessment
  • Technical reporting
  • Preventative maintenance
  • Quality control
  • Attention to detail
  • Problem solving
  • Team collaboration
  • Effective communication
  • Safety compliance
  • Time management
  • Parts ordering
  • Electrical systems
  • Scheduling coordination
  • Remote support
  • Mechanical aptitude
  • Hardware repair
  • Valid Driver's license
  • Safety assessment
  • Mechanical background
  • Team supervision
  • Work order prioritization
  • Power tools operation
  • Equipment oversight
  • Customer service
  • Problem-solving
  • Inventory management
  • Electrical troubleshooting
  • OSHA certification
  • Device installation
  • Basic welding

References

References available upon request.

Timeline

Field Service Specialist

Air Motion Systems
09.2023 - Current

Journeyman Pressman

Phoenix Color
06.1998 - 07.2023

Graphic Art Certifications - Graphic Arts, Electrical & Mechanical

Career Studies Center

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