Jim Flake

Meet and greet customer prospects, ask open-ended questions to determine their needs. Help them find a vehicle that provides what they are looking for. Once they have chosen a vehicle, I obtain financing for customer and complete contract. When not dealing directly with a customer, I complete outgoing calls to answer questions and try and get the customer to come into the store.

Utilize exceptional interpersonal skills to build and cultivate profitable relationships with customers. Use company key sales behaviors to determine the best fit for our product and help introduce the customer to new products they would be most interested in. Maintain strong knowledge of all products in a fast and always changing business. Ensure an extraordinary customer experience by providing one on one attention throughout the complete process

Meet and greet customers while helping them find their desired merchandise. Display merchandise in a gift shop with approximately 75,000.00 in sales. Completed all daily, weekly and monthly bookkeeping reports along with all daily cash records insuring the accountability of the company's assets. Locate and negotiate with perspective suppliers so that we receive the best products and prices possible. Maintain acceptable stock levels to maximize the company's profit.

Sold both new and used vehicles, helping customers select and acquire the vehicle of their choice. Follow-up with customers to make sure that everything is satisfactory with their purchase.

In charge of ordering and displaying of merchandise in a wholesale club with approximately 62 million in sales, work with buyers to maintain acceptable stock levels, hire and train new staff. Provide outstanding customer service by building relationships with members shopping within our club. Managed and trained staff in fresh food areas consisting of Fresh Meat, Bakery, Produce and Café. Quality standards were maintained by focusing on sanitation, product rotation and training.