Jim Grosskopf
Appleton,WI
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Comfortable working with people in person or by phone. Committed to building customer loyalty by providing above-average customer service.
Overview
26
26
years of professional experience
Work History
Commercial Contractor Sales
Lowe's
10.2011 - Current
- Achieve weekly sales goals by promoting product benefits and enrolling new clients in company credit program.
- Maintain existing, long-time customer relationships through outstanding service delivery.
- Increase sales by offering advice on purchases and promoting additional products.
- Evaluate inventory and delivery needs to meet customer demands.
- Resolve problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborate with upper management to implement continuous improvements and exceed team goals.
Inside Sales; Office Manager
Richardson's Building Products
04.2003 - 07.2008
- Maintained and developed customer relationships with local contractors to ensure they had all products and supplies needed for construction from the beginning stages to completion of the build.
- Responsible for warehouse inventory, delivery dispatch, and local office management.
Contractor Sales Associate
Home Depot
02.1998 - 04.2003
- Responsible for contractor sales of building supplies for a wide range of projects from single family homes to large apartment complexes.
- Gained customer trust and confidence by maintaining consistent, positive communication regarding product pricing, availability, and delivery expectations.
- Quoted prices, credit terms and other bid specifications.
Skills
- Customer Service
- Blueprint take-offs
- Conflict Resolution
- Self-motivated professional
- Active Listening
- Decision Making
- Organization and Time Management
- Flexible and Adaptable
- Collaboration
- Responsible
Timeline
Commercial Contractor Sales
Lowe's
10.2011 - Current
Inside Sales; Office Manager
Richardson's Building Products
04.2003 - 07.2008
Contractor Sales Associate
Home Depot
02.1998 - 04.2003