Summary
Overview
Work History
Skills
Timeline
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James Hedger III

Sanford,FL

Summary

Seasoned Field Sales Professional and Account Specialist with 7+ years of sales experience in industrial supplies, to include mechanical, food, box and paper industry, automotive, Aerospace, Medical, Marine, distribution centers and many more. Successful at building loyalty and long-term relationships while consistently reaching sales targets.

Overview

24
24
years of professional experience

Work History

Field Sales Representative

DB Roberts
Altamonte Springs, FL
08.2023 - Current
  • Participated in training sessions or seminars related to new product launches or updates.
  • Attended trade shows, conferences, and other industry events to promote products.
  • Analyzed existing sales data to develop strategies for increasing sales volume.
  • Managed and owned pipeline of regional clients, generated leads and sales by networking and by cold-calling new prospects and followed up with current customers.
  • Created customer profiles and tracked customer preferences for targeted marketing campaigns.
  • Analyzed competitor activities to develop effective counter-strategies.
  • Identified customer needs by asking questions and advising on best solutions.
  • Negotiated contracts with potential customers while maintaining a high level of professionalism.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided exceptional customer service to ensure satisfaction and repeat business.
  • Listened to customer needs to identify and recommend best products and services.
  • Built expert product knowledge by attending educational events, establishing personal networks, participating in professional events and by studying and applying products.

Outside Sales Professional

Fastenal
Longwood, FL
02.2017 - 08.2023
  • Generate more than 8 leads per week and pursue appointment opportunities to convert prospects into new customers.
  • Increase sales each year, from $40,000 per month to $90,000 per month over the course of 2 years.
  • Implemented FMI Fastenal Managed Inventory and Vending at multiple food, box and paper companies.
  • Liaise with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Conduct site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Negotiate prices and set up contracts to finalize sales agreements.
  • Collaborate with sourcing, shipping, LTL and MRO departments to complete sales transactions.
  • Obtain sales leads through networking groups, referral partners and face-to-face meetings with companies.
  • Attend trade shows and sales conferences to network and obtain new business relationships.
  • Maintain open communication with leadership to facilitate business development.
  • Organize sale calls with customers and vendors.
  • Demonstrate products to potential customers and answer questions to close sales.
  • Educate customers on product features and technical details to highlight benefits.
  • Calculate production, delivery and installation costs to provide customers with accurate quotes.

Plant Manager

Cornerstone Fabrication
Debary, FL
05.2009 - 02.2017
  • Implemented maintenance strategy for equipment, including predictive and preventive measures.
  • Supervised a team of 6 skilled TIG and MIG welders, helping fabricate weldments to dimensional tolerances.
  • Eliminated materials waste and unnecessary labor hours to reduce costs.
  • Increased plant safety by implementing proactive strategies and well-structured training.
  • Improved workflow processes to maximize efficiency and enhance operations.
  • Supported departments in successfully utilizing available labor, materials and equipment resources for production.
  • Evaluated schedules, orders and forecasts to plan processes and meet timetables.
  • Met or exceeded target for on-time customer shipments.
  • Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
  • Troubleshot and resolved problems with equipment and programmable logic controller systems.
  • Coordinated preventive maintenance on existing and new production equipment and performed routine calibration.
  • Conferred with technical and administrative staff to devise and implement corrective actions.
  • Improved efficiency by minimizing downtime.

Research and Development Technician

Magnum Venus Products
Kent , WA
05.2001 - 05.2009
  • Collected data and performed laboratory experiments using industry standards and protocols.
  • Trained new members of team in various lab techniques and equipment maintenance and operation.
  • Implemented creative solutions which improved performance, yield, increased reliability, cut costs and optimized existing process flows for improved manufacturability.
  • Decreased project discrepancies by ensuring quality for standard and non-standard products.
  • Initiated troubleshooting methods to repair malfunctioning laboratory instruments.
  • Partnered with production supervisors to liaise between R&D for tool usage coordination that optimizes efficiency.
  • Diminished regulatory compliance by effectively inspecting product to ensure protocol adherence.
  • Interpreted test results and determined need for retesting.
  • Presented experimental findings in presentations with graphs, charts and other visual aids.

Skills

  • Account Management
  • Cold Calling
  • Sales Closing
  • Customer Service
  • Microsoft Products
  • Sales Management
  • Problem-Solving
  • Customizable Solutions
  • Proven Sales Track Record
  • Closing Techniques
  • Strategic Negotiations
  • Relationship Building

Timeline

Field Sales Representative

DB Roberts
08.2023 - Current

Outside Sales Professional

Fastenal
02.2017 - 08.2023

Plant Manager

Cornerstone Fabrication
05.2009 - 02.2017

Research and Development Technician

Magnum Venus Products
05.2001 - 05.2009

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James Hedger III