Jim Hunter
Independence,Kentucky
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Parts Specialist
Ohio Machinery Co.
05.2021 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Tracked parts use and charged items to customer accounts for billing.
- Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
- Satisfied customers with fast, knowledgeable service for [Type] product needs.
- Increased store revenue by cross-selling products and upselling services to customers.
- Identified early product failure trends and communicated information to customers to help select more suitable parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Organized parts storage and stocked inventory according to established guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Maintained clean and neat parts counter and sales floor.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
Production Supervisor
Linamar(dba Eagle Manufacturing)
06.2010 - 04.2021
- Resolved issues quickly to maintain productivity goals.
- Managed team of 77 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Managed staff hiring, training and supervision.
Education
High School Diploma -
Simon Kenton High School
Independence, KY06.1990
Skills
- Goal Setting
- Operations Management
- Customer Service
- Team Collaboration
- Problem-Solving Skills
- Training and Coaching
- Improving Customer Satisfaction
Timeline
Parts Specialist
Ohio Machinery Co.
05.2021 - Current
Production Supervisor
Linamar(dba Eagle Manufacturing)
06.2010 - 04.2021
High School Diploma -
Simon Kenton High School
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