Jim Ingraham
Creedmoor,NC
Summary
Dynamic operations leader known for enhancing collaboration across teams and driving strategic negotiations with suppliers. Committed to continuous improvement in materials management, contributing to operational efficiency and customer satisfaction.
Overview
28
28
years of professional experience
Work History
Materials Management Coordinator/Lumber Yard Manager
Old North State Landscapes Develoment
02.2025 - Current
- Oversaw inventory management operations to ensure consistent availability of landscaping materials for projects.
- Facilitated supplier negotiations to enhance procurement cost efficiency and service delivery.
- Oversaw material usage and established tracking systems to enhance accuracy and efficiency.
- Established and nurtured vendor relationships to optimize product quality and pricing strategies.
- Refined order processing protocols to support operational efficiency and accelerate project timelines.
- Analyzed project specifications and collaborated with teams to determine necessary materials for effective execution of landscaping initiatives.
- Performed systematic evaluations of inventory levels to maintain compliance with established safety and quality protocols.
- Facilitated seamless operations in materials management by promoting effective communication between departments.
- Strategically optimized warehouse layout to minimize picking time and reduce labor costs.
- Executed daily cycle counts and reconciled discrepancies to uphold inventory integrity and prevent stockouts.
- Analyzed production workflows in partnership with cross-functional teams to maximize material efficiency and minimize costs.
- Coordinated efforts with quality assurance teams to identify and rectify issues concerning incoming material inspections and non-conforming supplier items.
- Managed automated replenishment system implementation, effectively balancing inventory levels to prevent production disruptions and excess costs.
- Strengthened supplier partnerships to achieve cost savings through effective negotiation of pricing and payment conditions.
- Engaged with purchasing department to explore alternative supplier opportunities, strengthening supply chain diversification strategies.
- Analyzed warehouse operations through regular audits to guarantee compliance with safety regulations and optimize operational efficiency.
- Established strong partnerships with stakeholders and suppliers to ensure prompt resolution of material-related issues.
- Developed and integrated a vendor management system to enhance tracking of performance metrics and guarantee timely delivery of materials.
- Analyzed and implemented strategies for continuous improvement to streamline materials management processes and reduce waste.
- Conducted analysis of historical data trends to identify potential supply chain shortages, ensuring timely customer deliveries.
- Facilitated compliance with industry best practices and regulatory requirements through comprehensive review and revision of materials management policies.
- Executed strategic negotiations with suppliers to secure beneficial contracts and pricing agreements, enhancing overall cost efficiency for the company.
- Streamlined materials management by refining storage practices and establishing proper handling protocols to decrease waste.
- Managed and verified monthly physical inventory counts, contributing to effective inventory management.
- Monitored and adjusted inventory levels to support efficient operations and enhance order fulfillment efficiency.
- Supervised maintenance activities for equipment and tools, focusing on safety standard compliance and readiness for operational use.
- Coordinated inventory management processes to ensure timely availability of landscaping materials.
- Assisted in supplier negotiations to optimize procurement costs and improve service delivery.
Assistant Manager/Director of Operations/Warehouse Inventory Specialist
Stone Center of Carolina
03.2011 - 02.2025
- Oversaw team efforts in refining operational processes to enhance overall service quality and client experience.
- Created comprehensive training initiatives for new employees aimed at fostering skill acquisition and ensuring knowledge retention.
- Implemented streamlined procedures for inventory management, resulting in improved accuracy and reduced discrepancies in stock levels.
- Conducted comprehensive analysis of sales data to identify trends supporting product optimization and strategic planning.
- Facilitated collaboration among diverse teams to achieve strategic goals and deliver projects on schedule.
- Reviewed performance metrics on a regular basis to identify opportunities for improving team outcomes and efficiency.
- Managed day-to-day operations to fulfill performance quality and service expectations effectively.
- Managed store environment by maintaining cleanliness and organization, fostering a welcoming atmosphere for customers.
- Nurtured positive work environment by building strong relationships with team members.
- Improved customer satisfaction through timely resolution of complaints to foster loyalty.
- Delivered personalized support to customers to enhance satisfaction and align with consumer trends.
- Conducted comprehensive inventory assessments to verify stock levels and forecast future supply needs.
- Directed inventory control processes to ensure product availability while minimizing expenses.
- Enhanced customer loyalty and retention through exceptional service delivery.
- Ensured adherence to company policies by addressing disciplinary issues in a fair and respectful manner.
- Executed merchandising strategies and targeted promotions to enhance sales performance.
- Coordinated regular meetings and updates to ensure clear communication and foster collaboration between employees and upper management.
- Collaborated with vendors to ensure on-time delivery of products while effectively resolving supply chain issues.
- Performed systematic inspections of equipment and operations to ensure adherence to safety regulations.
- Evaluated market sales data to implement pricing adjustments aimed at maximizing profit margins.
- Managed daily activities to uphold high standards of store cleanliness and organization.
- Conducted customer interactions to gather insights aimed at improving service quality and product features.
- Developed and implemented comprehensive loss prevention strategies aimed at reducing shrinkage and safeguarding assets.
- Managed resolution of customer complaints and inquiries, ensuring timely responses to enhance overall satisfaction.
- Evaluated and integrated new technological tools to optimize inventory management and drive operational improvements.
- Conducted analysis of sales data to inform inventory adjustments and enhance stock management.
- Collaborated with vendors to maintain inventory levels, supporting consistent product availability.
- Engaged with suppliers to optimize pricing strategies, contributing to reduced operational costs.
- Monitored and enforced health and safety regulations, promoting a safe workplace for employees and patrons.
- Executed opening and closing of location to ensure seamless operations and enhance business performance.
- Demonstrated calmness and professionalism in interactions with upset customers to facilitate effective problem resolution.
- Enhanced customer satisfaction by directly resolving concerns and implementing successful solutions.
- Drove waste minimization efforts and pursued revenue enhancement strategies to ensure departmental alignment with sales and profitability goals.
- Managed cross-departmental operations to ensure seamless collaboration and efficient task completion.
- Supervised day-to-day production processes, optimizing efficiency in line with organizational objectives.
- Engaged with senior management to design and execute long-term corporate strategies aimed at organizational growth.
- Led team in implementing operational improvements, enhancing service delivery and customer satisfaction.
- Developed training programs for new staff, fostering skill development and knowledge retention.
Operations Manager/Lead Fabricator/Yard Manager/Equipment Operator
Stoneyard.com
06.1998 - 05.2008
- Refined processes to enhance operational efficiency and achieve cost reduction goals.
- Facilitated collaboration among departments to implement key strategic initiatives.
- Created comprehensive training initiatives aimed at boosting employee skills and reducing turnover.
- Managed inventory systems to maintain accuracy and support timely restocking processes.
- Engaged with stakeholders to ensure alignment of operational strategies with strategic business goals.
- Developed and implemented safety protocols aimed at enhancing compliance and reducing incidents.
- Oversaw vendor partnerships to streamline supply chain operations and improve negotiation effectiveness.
- Executed performance evaluations to pinpoint development opportunities and establish targeted action plans.
- Facilitated employee empowerment initiatives to promote responsibility and elevate overall performance standards.
- Directed inventory management and supply chain processes to facilitate efficient and reliable delivery of products.
- Oversaw recruitment, orientation, and training initiatives for new hires to meet organizational needs.
- Established and nurtured collaborative relationships with external vendors and suppliers to enhance operational efficiency.
- Fostered customer satisfaction through the establishment of transparent communication channels and timely issue resolution.
- Facilitated positive interactions between unit staff and leadership, minimizing miscommunications and ensuring timely project completion.
- Managed comprehensive maintenance strategies to uphold equipment and infrastructure performance standards.
- Investigated and rectified unsafe or ineffective practices to enhance operational integrity.
- Designed and deployed initiatives aimed at maximizing customer satisfaction.
- Established and maintained robust vendor relationships to optimize cost efficiency and service delivery.
- Streamlined operations to drive profit growth and efficiency.
- Developed and enforced safety protocols aimed at minimizing workplace accidents.
- Designed and executed quality control protocols to ensure high standards in product output.
- Executed strategic negotiations with vendors and suppliers to enhance cost-effectiveness and contractual conditions.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams to implement strategic initiatives across departments.
Skills
- Material planning
- Warehouse management
- Stock replenishment
- Demand forecasting
- Sourcing strategies
- Procurement management
- Cost reduction
- Teamwork and collaboration
- Customer service
- Attention to detail
- Stocking and organization
- Reliable and punctual
- Shipping and receiving
- Warehouse organization
- Verbal and written communication
- Material handling
- Heavy lifting
- Warehouse operations
- Order picking and processing
- Inventory reconciliation
- Forklift operation
- Maintaining stock levels
- Inventory counts
- Equipment operation
- Inventory organization
- Inventory accounts reconciliation
- Error adjustments
- Purchasing strategies
- Digital and physical counts
- MS office
- Audit processes
- Supply and demand requirements
- Inventory control
- Inventory tracking
- Project management
- Sales planning
- Discrepancy investigation
- Item tagging
- Order fulfillment
- Quality procedures
- Process implementation
- Operations
- Equipment monitoring
- Basic math
- Financial reporting
- Sales goals
- Shipping coordination
- Records management
- Data management
- Ordering supplies
- Cycle counting
- Proper storage protocols
- Order management
- Discrepancy resolution
- Recording shipments
- Marketing
- Database management
- Cycle counts
- Vendor management
- Regulatory compliance
- Loss prevention
- Promotions
- Tagging procedures
- Shortage reports
- Customer buying habits
- Inventory recording
- Stock control
- Requisition management
- Merchandising expertise
- Requisition orders
Timeline
Materials Management Coordinator/Lumber Yard Manager
Old North State Landscapes Develoment
02.2025 - Current
Assistant Manager/Director of Operations/Warehouse Inventory Specialist
Stone Center of Carolina
03.2011 - 02.2025
Operations Manager/Lead Fabricator/Yard Manager/Equipment Operator
Stoneyard.com
06.1998 - 05.2008