Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jim Jorgensen

Sandpoint,ID

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Assistant Supervisor

Heritage Health
08.2023 - Current
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
  • Enforced quality control protocols to maintain accuracy of test results.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Evaluated students' competencies through written assignments and examinations.
  • Supervised students when administering medications to maintain patient safety.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Helped implimplement Efficient Care model

Certified Medical Assistant

Olympic Medical Physicians
03.2019 - 11.2021
  • worked in Neurology and family practice.
  • Set-up for surgical procedures, assist MD during procedure, assist with dictation, educate patients about procedures.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Medical assistant trainer for Olympic Medical; medical assistant program.

Lead Certified Medical Assistant

Paragon Dermatology
04.2018 - 01.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Taught patients about medications, procedures, and care plan instructions.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • scribed during procedures.

Certified Medical Assistant

HealthCare Partners Medical Group
02.2013 - 11.2016
  • Assisted Dr. Low in pediatrics
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Lead Certified Medical Assistant

Legacy Emanuel Children's Clinic
02.2011 - 01.2013
  • Roomed for 2 MD's in pediatrics.
  • Covered at Cares Northwest care center for the Portland area abused pediatric population.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.

Certified Medical Assistant

The Oregon Clinic
01.2009 - 01.2011
  • Assisted with ambulatory gastroenterology procedures
  • roomed patients for 4 MD's
  • IV placement, administered medications
  • covered in recovery
  • stocked and ordered clinic supplies as needed
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Taught patients about medications, procedures, and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.

Custom Painter

Steve’s Auto Restoration Street Rods
03.2007 - 06.2009
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • custom airbrush artist
  • pinstriping
  • Worked holidays and weekends depending on shifting needs of project.
  • won many show awards.

Activities Director/Weekend Supervisor

Stonebridge Memory Care Center
02.2004 - 01.2007
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Maintained master calendar and relevant records.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Provided respectful mobility assistance to individuals needing extra support.
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Maintained activity records and reports to evaluate program success and identify areas for improvement.
  • Created and delivered recreational programs for small and large groups of residents.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Provided education and training for residents and staff to promote learning new skills and acquiring new knowledge in supportive environments.
  • Stretched minimum annual budget of $200.00 to cover planned activities through creative use of resources.
  • Performed all required tasks at start and end of shift to facilitate seamless transitions between work groups.
  • Improved employee performance through positive reinforcement and effective training.
  • Determined appropriate job tasks for team members based on training and individual strengths.
  • Oversaw team of 12 employees focused on caregivers work.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Education

Associate of Science - Medical Assisting

Everest Business College
Vancouver, WA
08.2009

Skills

  • Advanced Anatomy Knowledge
  • Proper Waste Disposal
  • Sterile Procedures and Techniques
  • Charting Expertise
  • EMR Systems
  • Restocking Lab Supplies
  • Case Management
  • Equipment and Instrument Sterilization
  • Inventory and Supply Management
  • Team Management
  • Knowledge of EKG Rhythm Interpretation
  • Injection Administration
  • Staff Training and Development

Accomplishments

  • Completed 160 clinical hours in diagnostic and portable X-rays.
  • Medical assistant trainer for Olympic medical student program.
  • Recognized for outstanding dedication to patient care.
  • started as a part-time CMA 3mo later promoted to full time then 2mo later promoted to lead CMA and also trainer in pediatrics for hospital RN and Medical assistant new hires.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 2-4 staff members.
  • Promoted to activities director and weekend manager .
  • Successfully transitioned facility to use of EPIC EMR.
  • Mentored junior staff and RN's on vaccines and pediatric care.

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant Supervisor

Heritage Health
08.2023 - Current

Certified Medical Assistant

Olympic Medical Physicians
03.2019 - 11.2021

Lead Certified Medical Assistant

Paragon Dermatology
04.2018 - 01.2019

Certified Medical Assistant

HealthCare Partners Medical Group
02.2013 - 11.2016

Lead Certified Medical Assistant

Legacy Emanuel Children's Clinic
02.2011 - 01.2013

Certified Medical Assistant

The Oregon Clinic
01.2009 - 01.2011

Custom Painter

Steve’s Auto Restoration Street Rods
03.2007 - 06.2009

Activities Director/Weekend Supervisor

Stonebridge Memory Care Center
02.2004 - 01.2007

Associate of Science - Medical Assisting

Everest Business College

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Jim Jorgensen