Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jim Ketchum

Jim Ketchum

Ponchatoula,La

Summary

I am looking to make a career shift from Facility Maintenance Provider to Facilities Management. I started work in the maintenance world as a plumber. After years of plumbing I began working for a facilities maintenance company where I gained experience in all trades. I was moved from the field to become an Estimator, then promoted to Project Manager. My position as Senior Project Manager quickly grew into managing complex jobs, business development, customer relations, personnel management and a lot more. The knowledge I have developed as a facility maintenance provider will benefit me as a Facility Manager. Doing the actual work hands on has given me the experience to recognize what is needed to complete repairs. This also allows me to make minor repairs myself on walk throughs instead of creating a work order, thus saving budget. When proposals are needed from a provider, I can quickly identify inflated pricing of materials and labor. Some providers will include exaggerated scopes of work beyond what is needed, and I have the knowledge to question why. Working with both retail and restaurants, I understand time is money, so repairs must be done in a timely manner. As we all know, the facilities industry is not a 9 to 5 job, and I am accustomed to calls at all hours, 7 days a week. Travel is also not an issue. I have driven and flown across the U.S. monthly for the last few years.

Overview

19
19
years of professional experience

Work History

Senior Project Manager

ERS Building Maintenance
Saint Gabriel, LA
03.2013 - Current
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Advised other departments on best practices related to managing large-scale projects.
  • Developed and maintained project plans, timelines, and budgets.
  • Budgeted and estimated projects up to $700K
  • Update relevant stakeholders or team members on the project progress.
  • Supervised team of 25+ service technicians in multiple fields.
  • Started with company as a service technician for multiple high-profile clients. Scope of work ranging from plumbing and handyman work to high-dollar construction rebuilds. Promoted to Estimator in 2018 and developed into a Project Manager role within a year.

Heavy Equipment Operator

Land Works INC.
Franklinton, LA
02.2011 - 03.2013
  • Responsible for the safe operation of assigned equipment (Track hoe, front-end loader, bobcat, etc.)
  • Ensured the maintenance of all assigned equipment, including performing pre-job inspections and periodic maintenance. This includes, but is not limited to, the replacement and/or inspection of all fluids, filters, fuels, and greasing systems.
  • Complete daily inspection reports and forward to maintenance as needed.
  • Report all incidents through the company's reporting protocol.
  • Support company safety initiatives.
  • Diagnose, repair, service a variety of machines (Track hoe, front-end loader, bobcat, etc.)

Plumber

Knights Plumbing
Albany, LA
01.2006 - 02.2011
  • Rough-in and top-out plumber and maintenance.
  • Responsible for installing, repairing, and maintaining pipes, fixtures, and other plumbing used for water distribution and wastewater disposal in residential and commercial buildings.
  • Read blueprints, drawings, and specifications to determine the layout of plumbing systems.
  • Plan, install, and service plumbing systems, fixtures, piping equipment, and controls.
  • Maintained records of work performed on each job site including material used and time spent on the job.

Education

High School Diploma -

Jewel M. Sumner High School
Kentwood, LA
05-1997

Skills

  • Requirements Gathering
  • Project Planning
  • Client Relationship Management
  • Specification Review
  • Project Scheduling
  • Quality Control
  • KPI Tracking
  • Client liaison
  • Cost Control
  • Training and mentoring
  • Schedule Coordination
  • Cross-Functional Communication
  • Meeting facilitation
  • Client Relations
  • Meeting participation
  • Scope Management

Timeline

Senior Project Manager

ERS Building Maintenance
03.2013 - Current

Heavy Equipment Operator

Land Works INC.
02.2011 - 03.2013

Plumber

Knights Plumbing
01.2006 - 02.2011

High School Diploma -

Jewel M. Sumner High School
Jim Ketchum