Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Jim Knauss

Summary

Dynamic professional with a diverse work history and many skills to bring to the table. Experienced in many lines of business and ready to take a step forward.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Warehouse Associate

PepsiCo
04.2019 - Current
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.

Mortgage Loan Officer

Bank of America
08.2016 - 06.2018
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Fielded customer complaints and provided solutions.

General Manager

Chipotle
05.2013 - 06.2014
  • Managed a diverse team of people, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee reviews, training, schedules, and daily operations
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Recruited, hired, and trained initial personnel

Education

Associate of Applied Science - Business Administration And Management

Dutchess Community College
12-2008

High School Diploma -

Roy C. Ketcham Senior High School
06-2007

Skills

    Conflict Resolution and Mediation

    Team Building

    Inventory Management

    Effective Communication

    MS Office

    Time Management and Multi Task Prioritization

Certification

Licensed Mortgage Loan Originator

FSCP Certified Financial Advisor

Class A CDL

Top Chef Certification

Languages

Spanish
Professional Working

Interests

I've been playing guitar for over 25 years

Timeline

Warehouse Associate

PepsiCo
04.2019 - Current

Mortgage Loan Officer

Bank of America
08.2016 - 06.2018

General Manager

Chipotle
05.2013 - 06.2014

Associate of Applied Science - Business Administration And Management

Dutchess Community College

High School Diploma -

Roy C. Ketcham Senior High School

Similar Profiles

CREATE PROFILE