Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jim Mezy

Brooklyn,NY

Summary

Dynamic leader with proven team leadership and problem-solving skills honed at Popeyes Chicken. Expert in cash handling and maintaining high customer satisfaction, adept at resolving conflicts and streamlining operations. Holds a Security Guard License, showcasing versatility and commitment to safety. Achieved significant improvements in team performance and operational efficiency.

Overview

2
2
years of professional experience

Work History

Shift Leader

Popeyes Chicken
05.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Retail Worker and Security

Burlington
02.2023 - 07.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Assisted in seasonal inventory preparations, contributing to accurate counts and timely completion of tasks.

Education

GED -

Penn Foster
Scranton, PA
09.2024

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Security Guard License

Languages

English
Full Professional
French
Full Professional

Timeline

Retail Worker and Security

Burlington
02.2023 - 07.2023

Shift Leader

Popeyes Chicken
05.2022 - Current

GED -

Penn Foster
Jim Mezy