Jim Miller
Springboro,OH
Summary
Highly-motivated, solution-driven employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively while unsupervised and quickly mastering new skills. Values relationships and collaboration to enhance impact on community.
Overview
3
3
years of professional experience
Work History
Golf Course Groundskeeper
Shaker Run Golf Club
Lebanon, OH
08.2024 - Current
- Maintained lawn areas using mowers, trimmers, and edgers to ensure neat appearance.
- Improved appearance of greens and planted new trees and shrubbery.
- Set up courses each day by changing cups, putting out flags and emptying trash.
- Performed daily maintenance of golf course grounds, including mowing, weeding, watering and fertilizing.
Assistant Manager
Oakley
Monroe, OH
11.2023 - Current
- Established processes for monitoring customer satisfaction levels.
- Maintained up-to-date knowledge of company products and services.
- Analyzed business performance data and forecasted business results for upper management.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Sales Associate
Oakley
Monroe, OH
06.2023 - 11.2023
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Developed trusting relationships with customers by making personal connections.
Sales Associate
Cabela's
Centerville, OH
01.2022 - 05.2023
- Maintained cleanliness of store environment including floors, windows, displays.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Applied Science - Business Management
Clark State Community College
Springfield, OH12-2024
Skills
- Project management
- Customer relationship management (CRM)
- Business development
- Budgeting and finance
- Microsoft office
- Communication
- Leadership
- Coachable
- Proactive
- Trustworthy
Timeline
Golf Course Groundskeeper
Shaker Run Golf Club
08.2024 - Current
Assistant Manager
Oakley
11.2023 - Current
Sales Associate
Oakley
06.2023 - 11.2023
Sales Associate
Cabela's
01.2022 - 05.2023
Associate of Applied Science - Business Management
Clark State Community College
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