Jim Morrison
Tucson,AZ
Summary
Professional logistics specialist with proven track record of ensuring timely and safe deliveries. Skilled in route planning, time management, and handling various types of packages with care. Strong focus on team collaboration and adapting to changing needs. Reliable and results-driven, excelling in fast-paced environments.
Overview
42
42
years of professional experience
Work History
LLC Contractor Courier
Homeland Security
11.2018 - 08.2024
- Coordinated timely deliveries, ensuring compliance with safety and operational standards.
- Optimized delivery routes to enhance efficiency and reduce transit times.
- Monitored inventory levels, maintaining accurate records for efficient stock management.
- Assisted in training new couriers on best practices and company protocols.
Passenger Service Agent
Veyo Transportation
02.2019 - 06.2020
- Provided exceptional customer service to passengers, addressing inquiries and resolving issues promptly.
- Assisted with check-in processes, ensuring timely and efficient passenger flow during pe
- Assisted passengers from pick up and dropoffs to in and out of vehicle, properly secured their assisted walking device in the vehicle
Medical Courier
Spokane Courier Services
01.2015 - 06.2018
- Operated delivery vehicles to ensure timely transport of medical supplies and specimens.
- Maintained accurate records of deliveries, including pickup and drop-off times.
- Adhered to safety protocols for handling hazardous materials during transportation.
- Communicated effectively with healthcare providers to confirm delivery details and schedules.
- Conducted routine vehicle inspections to ensure compliance with operational standards.
- Implemented efficient routes to enhance delivery speed while maintaining quality service.
- Assisted in training new couriers on route navigation and safety procedures.
Customer Service Representative
Various Employers, Grocery Stores, Bartending, Retail Mall Outlets
03.1982 - 02.1996
- Resolved customer inquiries efficiently, ensuring high satisfaction levels across various service environments.
- Developed strong relationships with repeat customers, fostering loyalty through personalized service and attention to detail.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts - Medical Billing And Coding
Carrington College
Tucson, AZ06-2021
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Excellent driving skills
- Clean driving record
- Valid Driver's license
- GPS and route planning
- Relationship building and rapport
Timeline
Passenger Service Agent
Veyo Transportation
02.2019 - 06.2020
LLC Contractor Courier
Homeland Security
11.2018 - 08.2024
Medical Courier
Spokane Courier Services
01.2015 - 06.2018
Customer Service Representative
Various Employers, Grocery Stores, Bartending, Retail Mall Outlets
03.1982 - 02.1996
Associate of Arts - Medical Billing And Coding
Carrington College
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