Jim Nelson
Inver Grove Heights,MN
Summary
Forward-thinking Operations Specialist bringing 25 years of expertise in Central Mail for the State of Minnesota. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Microsoft Excel, Word, Also proficient with delimited, fixed length files.
Overview
12
12
years of professional experience
Work History
Office Administrative Specialist Principal
State Of Minnesota
2021.04 - Current
- Developed effective improvement plans in alignment with goals and specifications.
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Built and managed relationships with key clients and partners to drive growth.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Evaluated employee performance and cat this level, employees have overall program responsibility including defining and organizing the program’s structure, guidelines and procedures. Incumbents have the authority, knowledge and judgment to devise solutions which may fall outside existing policies and procedures. Administering a program area also requires knowledge of technical areas such as budgeting and purchasing. If the program structure and procedures are well-defined by others, the position is not at the Principal level
- Achieved ALP certification in 2018
- I have managed all facets of the Sorter, inserting, folding and Ink Jet areas for the past 6 years.
- Principles and practices of office management sufficient to plan, assign and review the work of other staff. Special computer software for some positions.
- Use good human relations skills to interact with others (common courtesy, tact, interest in positive problem solving, empathy and logical organization of ideas).
Office Administrative Specialist Senior
State Of Minnesota
2012.10 - 2021.04
- Maintained current understanding of USPS conditions, compliance standards and best practices.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
- Conducted regular reviews of operations and identified areas for improvement.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Devised and implemented processes and procedures to streamline Central Mail operations.
- Applied effective time management techniques to meet tight deadlines.
Education
High School Diploma -
Simley Senior High School
Inver Grove Heights, MN06.1997
Skills
- Issue Research
- Process Improvement
- Quality Assessment
- Project Planning
- Data Analysis
- Quality Assurance
- Analytical Thinking
- System installations
- Dependable and Responsible
- Data Entry
- Multitasking Abilities
- Self-Directed
Timeline
Office Administrative Specialist Principal
State Of Minnesota
2021.04 - Current
Office Administrative Specialist Senior
State Of Minnesota
2012.10 - 2021.04
High School Diploma -
Simley Senior High School
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