Jim Palazzo
Everett
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
2nd Assistant Manager
Bartell Drugs Corporation
11.2014 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Store Manager
Rite Aid
2013 - 2014
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Store Manager
Rite Aid
2012 - 2013
Education
Associate of Arts - Liberal Arts And General Studies
North Seattle Community College
Seattle, WASkills
- Store Displays
- Culture Development
- Waste Management and Reduction
- Replenishment and Recovery
- Goals and Performance
- Shrink Minimization
- Outstanding Communication Skills
- Inventory Tracking and Management
- Work Planning and Prioritization
- Vendor Management
- Positive and Friendly
Certification
- Pharmacy B Tech License - Current
- Food Handlers Permit- Current
Top rated eBay Seller and Buyer
Lifelong Major League Baseball fan. Enjoy collecting baseball memorabilla. Also selling & buying baseball items on eBay.
Timeline
2nd Assistant Manager
Bartell Drugs Corporation
11.2014 - Current
Store Manager
Rite Aid
2013 - 2014
Store Manager
Rite Aid
2012 - 2013
Associate of Arts - Liberal Arts And General Studies
North Seattle Community College
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