Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jim Riley

Seattle,WA

Summary

Dynamic professional with a strong background in training and development, dedicated to enhancing team performance through innovative strategies. Recognized for a collaborative approach that fosters a productive work environment and consistently achieves measurable results. Valued for adaptability and exceptional problem-solving skills, thriving in fast-paced and ever-changing environments. Committed to driving continuous improvement and empowering teams to reach their full potential.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead

Kitchen and Market
07.2025 - Current
  • Trains new staff on best practices for order writing and documentation procedures.
  • Monitors inventory levels, ensuring timely reordering of supplies for optimal operations.
  • Prioritize urgent orders efficiently without compromising accuracy or quality standards.
  • Trains and mentored new cashiers on customer service excellence and operational protocols.

Team Trainer

Whole Food Market
03.2024 - 05.2025
  • Facilitated onboarding sessions for new employees, ensuring seamless integration into team dynamics.
  • Implemented innovative training techniques to engage diverse learning styles among team members.
  • Helped to create a cohesive bilingual learning environment for training programs.
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.

Bartender/Manager

Hellbent Brewing Company
01.2016 - 03.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • I helped open Hellbent in 2016 and helped it grow into a very successful business. My duties were help building cliental as well as general bar up keep and service. I also ran events and food trucks

Bartender

Lunchbox Laboratory
02.2014 - 04.2017
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.


Bartender

Ivar's Acres Of Clams
03.2010 - 09.2014
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • I worked there in a high volume Bar/Service capacity as well as Helped create cocktail menus and maintained inventory

Education

Certificate - 3D Animation

University of Washington
Seattle, WA
09.2007

Skills

  • Teamwork and collaboration
  • Customer service
  • Flexible and adaptable
  • New hire training
  • Coaching and mentoring
  • Quality control

Certification

Alcohol Server Permit

Washington State Liquor and Cannabis Board

Washington Food Handlers Permit

Timeline

Lead

Kitchen and Market
07.2025 - Current

Team Trainer

Whole Food Market
03.2024 - 05.2025

Bartender/Manager

Hellbent Brewing Company
01.2016 - 03.2023

Bartender

Lunchbox Laboratory
02.2014 - 04.2017

Bartender

Ivar's Acres Of Clams
03.2010 - 09.2014

Certificate - 3D Animation

University of Washington