Summary
Overview
Work History
Education
Skills
Timeline
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Jim Sander

Bend,OR

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

21
21
years of professional experience

Work History

Freight Clerk, Building Maintenance and Receiving

Market of Choice
01.2016 - 08.2025
  • Supported management decisions by providing data-driven insights into freight operations performance trends and areas for improvement.
  • Expedited cargo release by proficiently coordinating with carriers, warehouse personnel, and customers.
  • Reduced shipping errors through diligent monitoring of cargo movement and timely communication with relevant parties.
  • Restored and repaired worn and damaged building components to support appearance, longevity and security.
  • Managed inventory of tools, equipment, and supplies necessary for routine maintenance tasks while minimizing waste or excess spending.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed preventive maintenance schedule to support building systems functionality.
  • Regularly reviewed invoices and double-checked orders.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Compared shipping orders and invoices against contents received to verify accuracy

Sales Associate and Installer

Hutches Bicycle Shop (Rack and Roll)
09.2014 - 07.2016
  • Sales and installation of vehicle rack systems
  • Built relationships with customers to encourage repeat business
  • Managed returns, exchanges and refunds in accordance with store policy.

Person in Charge

Ace Hardware
04.2013 - 09.2014


  • Improved overall team performance by implementing efficient management strategies and providing clear guidance.
  • Increased customer satisfaction through consistent communication, timely updates, and effective problem solving.
  • Performed all opening and closing duties including nightly bookkeeping


Restaurant Supervisor

Cascade Lakes Brewing
04.2004 - 02.2013


  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Helped with menu development
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.

Education

Bachelor of Science - Geography

Southern Oregon University
Ashland, OR

Skills

  • Outstanding customer service background
  • Organization skills
  • Warehouse operations
  • Capable and can do it attitude

Timeline

Freight Clerk, Building Maintenance and Receiving

Market of Choice
01.2016 - 08.2025

Sales Associate and Installer

Hutches Bicycle Shop (Rack and Roll)
09.2014 - 07.2016

Person in Charge

Ace Hardware
04.2013 - 09.2014

Restaurant Supervisor

Cascade Lakes Brewing
04.2004 - 02.2013

Bachelor of Science - Geography

Southern Oregon University

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Jim Sander