Accomplished professional with extensive experience in sales design and management.
Overview
12
12
years of professional experience
Work History
Labor Operations Manager
Sellers Tile
Santa Rosa Beach, Florida
04.2021 - 09.2026
Managed projects from initiation to completion, ensuring timely delivery and adherence to quality standards.
Prepared detailed estimates for quantities, labor, and installation materials to support the sales team in project bidding.
Worked with customers, builders, and installers to develop relationships and ensure project success.
Field measuring of both new construction and remodeling projects.
Utilized Measure Square program for field measuring and creating takeoffs.
Delivered presentations that clearly communicated design ideas and project plans, enhancing stakeholder understanding and engagement.
Applied strong problem-solving skills to enhance customer satisfaction and support service excellence.
Kitchen Design Specialist
Lowes Home Centers
Destin, Florida
01.2020 - 04.2021
Coordinated sales and project management for kitchen and bath cabinetry and countertops, ensuring seamless execution.
Worked with customers, installers, and central production office throughout the entire project.
Used 20/20 design software to create, present, and estimate customer projects.
Applied best practices to increase design and order accuracy, minimizing errors.
Drove add-on sales through appliances, flooring, plumbing, lighting, and electrical departments.
Turned around an underperforming department from a 30% mid-year deficit to plan to a 20% over plan by year-end.
Trained two current designers, increasing sales and reducing errors.
Boosted customer satisfaction by actively addressing concerns and providing solutions and referrals.
Design and Sales Consultant
The Legacy Cabinet Company
01.2019 - 01.2020
Designed and presented kitchen and bath layouts using 20/20 design program, created proposals, and closed sales for residential, contractor, and commercial projects. Managed projects, conducted outside sales through cold calling and contractor visits, tracked new construction for order placement, field measured job sites for accuracy, and supported design and sales associates by checking orders and layouts.
Acquired new customers and contractors through targeted outreach efforts, contributing to business growth.
Collaborated across three showrooms to improve visibility and attract potential clients..
Reduced errors caused by incorrect designs and orders, which lowered costs to the company.
Headquartered in Niceville Florida, a strong company with showrooms in 5 states. Kitchen and bath cabinetry design, sales, and service.
Project Specialist Interiors
Lowes Home Centers
Arnold, MO
01.2015 - 01.2019
Managed kitchen and bath design projects, overseeing successful remodels across multiple areas of homes.
Led a team to well over 0.5 million in sales in 6 months.
Facilitated department specialists' attainment of sales goals.
Developed strong relationships with contractors, fostering partnerships that enhanced project collaboration.
Major retailer with many brands, offerings, special order service, installation, credit, and more.
Education
Graduate Certificate - Associate Kitchen And Bath Designer
National Kitchen And Bath Association
Online
11-2012
Skills
Construction estimating
20/20 design software
Construction management
Field measuring
Measure Square software field and office
Customer relationship management
Project management
Additional Experience
In addition to the work experience listed, I spent an additional 15 years with Lowe's Home Improvement as Kitchen Design Specialist.
Timeline
Labor Operations Manager
Sellers Tile
04.2021 - 09.2026
Kitchen Design Specialist
Lowes Home Centers
01.2020 - 04.2021
Design and Sales Consultant
The Legacy Cabinet Company
01.2019 - 01.2020
Project Specialist Interiors
Lowes Home Centers
01.2015 - 01.2019
Graduate Certificate - Associate Kitchen And Bath Designer