Jim Siwula
Brighton,MI
Summary
Dynamic operations leader with a proven track record at Allied Building Services, driving revenue growth from $3.5M to $35M. Skilled in team collaboration and problem-solving, I developed management training protocols and expanded departmental structure, fostering a culture of excellence and efficiency. Committed to customer satisfaction and operational success.
Overview
22
22
years of professional experience
Work History
Integrator Of Business Operations
Allied Building Services
03.2020 - Current
- Implement EOS through out all departments of the company.
- Develop operation and administrative policies and procedure.
- Review and assist in executing bids and contracts.
- Lead And Manage all department mangers.
- Develop culture
- Create and conduct leadership and management training protocols
- Train on others on higher level business practices
Director of Operations Trade Services
Allied Building Services
02.2011 - 01.2020
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Grew department from thirty employees to 130.
- Developed structure and training for growth
- Increase revenue of department from $3.5 mill to $22 mill
- created 14 new management level seats and developed in house labor to fill 12 of them
- Split department twice and created new operations department additional growth and effeciency
Carpentry And Plumbing Service Coordinator
Allied Building Service
04.2008 - 01.2010
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Lead and managed upto 26 service technicians
Project Superintendent\ Service Tech
Allied Building Serivce
01.2006 - 04.2008
- Handled scheduling of subcontractors and staff to complete projects within required timeframes.
- Conducted regular site inspections to assess progress, address issues, and maintain quality control throughout the project lifecycle.
- Worked with inspectors, workers, and project managers to conduct weekly status updates.
- Performed hands on lead carpenter and plumber trades work.
Service Technician
Allied Building Service
01.2004 - 01.2006
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Performed carpentry, general handyman, wielding, and plumbing trades work at multiple locations as needed.
- Provided quotes for work to be performed.
General Laborer\Floor Crew Lead
Allied Building Service
02.2003 - 01.2004
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Lead crew to strip and refinish commercial floors
Education
Emergency Medical Technician
School Craft Community College
Livonia, MISkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Time management
- Calm under pressure
- Active listening
- Decision-making
Timeline
Integrator Of Business Operations
Allied Building Services
03.2020 - Current
Director of Operations Trade Services
Allied Building Services
02.2011 - 01.2020
Carpentry And Plumbing Service Coordinator
Allied Building Service
04.2008 - 01.2010
Project Superintendent\ Service Tech
Allied Building Serivce
01.2006 - 04.2008
Service Technician
Allied Building Service
01.2004 - 01.2006
General Laborer\Floor Crew Lead
Allied Building Service
02.2003 - 01.2004
Emergency Medical Technician
School Craft Community College
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