Jim Siwula
Brighton,MI
Summary
Dynamic operations leader with a proven track record at Allied Building Services, driving revenue growth from $3.5M to $35M. Skilled in team collaboration and problem-solving, I developed management training protocols and expanded departmental structure, fostering a culture of excellence and efficiency. Committed to customer satisfaction and operational success.
Overview
22
22
years of professional experience
Work History
Integrator Of Business Operations
Allied Building Services
Detroit, MI
03.2020 - Current
- Implement EOS through out all departments of the company.
- Develop operation and administrative policies and procedure.
- Review and assist in executing bids and contracts.
- Lead And Manage all department mangers.
- Develop culture
- Create and conduct leadership and management training protocols
- Train on others on higher level business practices
Director of Operations Trade Services
Allied Building Services
Detroit, MI
02.2011 - 01.2020
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Grew department from thirty employees to 130.
- Developed structure and training for growth
- Increase revenue of department from $3.5 mill to $22 mill
- created 14 new management level seats and developed in house labor to fill 12 of them
- Split department twice and created new operations department additional growth and effeciency
Carpentry And Plumbing Service Coordinator
Allied Building Service
Detroit, MI
04.2008 - 01.2010
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Lead and managed upto 26 service technicians
Project Superintendent\ Service Tech
Allied Building Serivce
Detroit, MI
01.2006 - 04.2008
- Handled scheduling of subcontractors and staff to complete projects within required timeframes.
- Conducted regular site inspections to assess progress, address issues, and maintain quality control throughout the project lifecycle.
- Worked with inspectors, workers, and project managers to conduct weekly status updates.
- Performed hands on lead carpenter and plumber trades work.
Service Technician
Allied Building Service
Detroit, MI
01.2004 - 01.2006
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Performed carpentry, general handyman, wielding, and plumbing trades work at multiple locations as needed.
- Provided quotes for work to be performed.
General Laborer\Floor Crew Lead
Allied Building Service
Detroit, MI
02.2003 - 01.2004
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Lead crew to strip and refinish commercial floors
Education
Emergency Medical Technician
School Craft Community College
Livonia, MISkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Time management
- Calm under pressure
- Active listening
- Decision-making
Timeline
Integrator Of Business Operations
Allied Building Services
03.2020 - Current
Director of Operations Trade Services
Allied Building Services
02.2011 - 01.2020
Carpentry And Plumbing Service Coordinator
Allied Building Service
04.2008 - 01.2010
Project Superintendent\ Service Tech
Allied Building Serivce
01.2006 - 04.2008
Service Technician
Allied Building Service
01.2004 - 01.2006
General Laborer\Floor Crew Lead
Allied Building Service
02.2003 - 01.2004
Emergency Medical Technician
School Craft Community College