Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jim Waxman

Malvern,PA

Summary

Professional with over 25 years of comprehensive experience in business operations, adept at driving efficiency and optimizing processes. Strong focus on team collaboration and achieving measurable results, ensuring adaptability to dynamic business needs. Proven skills in strategic planning, resource management, and stakeholder communication, coupled with results-driven mindset. Respected for reliability and ability to foster productive working environments.

Overview

23
23
years of professional experience

Work History

Director of Business Operations

Amergis Healthcare Staffing
07.2023 - Current
  • I am responsible for hiring, training, and managing the day to day activity of all operations and sales for Southeastern PA.
  • Implemented processes and procedures to streamline sales, recruitment, and culture.
  • In 18 months grew the office from $40,000 in weekly sales to over $200,000 and gross profit from $12,000 to over $40,000.
  • Developed innovative solutions for complex business challenges, leading to enhanced operational effectiveness.
  • Increased overall business efficiency by streamlining operational processes and implementing cost-saving measures.
  • Implementing change management initiatives that facilitated the successful adoption of new systems and processes across the organization.

Director of Business Operations Travel Services

Amergis Healthcare Staffing
10.2013 - 07.2024
  • Started an office with one internal employee and grew it to a team of 45 in office team members and 15 remote employees.
  • Hired, trained, and managed every employee during this time.
  • By 2022, surpassed annual sales of $60,000,000 and annual gross profit of over $16,000,000.
  • Directed operational strategies to enhance efficiency across multiple healthcare staffing divisions.
  • Oversaw budget management, ensuring financial compliance and resource allocation aligned with organizational goals.
  • Implemented process improvements that streamlined workflow and reduced operational redundancies in staffing procedures.
  • Led cross-functional teams to develop innovative solutions addressing client needs and market trends in healthcare staffing.
  • Mentored junior staff, promoting professional development and enhancing overall team performance in operations management.

Director of Marketing and Sales

Axis Healthcare Staffing
06.2011 - 09.2013
  • I managed a team of recruiters and handled all direct contact with the client and subcontractor.
  • Over 18 million dollars in revenue in 2012.
  • Responsible for negotiating contract rates and terms and labor rates.
  • Responsible for scheduling and attendance of all trade shows and conferences.
  • Developed and implemented marketing strategies to increase brand awareness and market reach.
  • Managed sales team performance through targeted training and performance evaluations.
  • Oversaw budgeting and resource allocation for marketing projects, ensuring cost-effective execution.
  • I was responsible for the sale and management of all direct contract and subcontracting opportunities within the travel nurse industry.

Director of Recruiting

Axis Healthcare Staffing
10.2008 - 06.2011
  • Prior to 2011 was responsible for the entire recruitment team.
  • Grew the division from 3 to 17 recruiters from 2008 – 2011.
  • Grew the recruitment gross profit from $5000 to $70,000 weekly.
  • Developed and implemented innovative recruiting strategies to attract top healthcare talent.
  • Established metrics to evaluate recruiting performance, driving continuous improvement initiatives across departments.
  • Mentored and trained recruiting team members, fostering a culture of collaboration and professional growth.

National Account’s Manager

Drexel Technical Associates
08.2006 - 10.2008

Secured a national account with Merck and Co. my first year as a National Account manager and was producing over $200,000 in monthly revenue and $75,000 monthly gross profit by the end of the year.

  • Screened and placed candidates ranging from $30,000-$250,000 annual salaries on contract and permanent basis.
  • Interviewed, hired, trained and managed teams of recruiters in technical, scientific, and engineering specialties.
  • Cultivated relationships with key national accounts to enhance client satisfaction and loyalty.
  • Developed and executed strategic sales plans to drive revenue growth across diverse markets.
  • Analyzed market trends and competitive landscape to identify opportunities for account expansion.

Senior Technical Recruiter

Drexel Technical Associates
01.2005 - 07.2006
  • Generated over $500,000 in gross profit in 12 months as a recruiter.
  • Secured a national account with Merck and Co. my first year as a National Account manager and was producing over $200,000 in monthly revenue and $75,000 monthly gross profit by the end of the year.
  • Screened and placed candidates ranging from $30,000-$250,000 annual salaries on contract and permanent basis.
  • Interviewed, hired, trained and managed teams of recruiters in technical, scientific, and engineering specialties.
  • Merion Staffing, llc

National Marketing Representative

Medstaff, Inc.
08.2002 - 06.2004
  • Produced a bi-weekly gross profit of $30,000 within 9 months of my start.
  • Was responsible for obtaining new business and managing the accounts I brought in.
  • Over 1 million dollars in gross profit in my first 20 months as a recruiter.
  • Over 4 millions dollars in revenue my first year as a NMR


Education

A.A.S - Business Administration

Delaware County Community College
Media
12.2000

Skills

  • Market research
  • Mentoring
  • Budgets
  • Team building
  • Creating culture
  • Proficient in Multiple Applicant Tracking Systems
  • Process improvement
  • Corporate communications
  • Training optimization
  • Relationship building and management
  • Operations management
  • Onboarding
  • Strategic planning
  • Budgeting and forecasting
  • Microsoft office proficient

Accomplishments

  • Supervised team of 60 staff members.
  • Named Leader of the Year 2025 for Amergis Healthcare
  • Named office of the year in 2021 and 2021 for Amergis Healthcare
  • Chair of the Amergis Advisory Board 2023-2025
  • Chair of the Amergis Center of Excellence 2021-2023

Timeline

Director of Business Operations

Amergis Healthcare Staffing
07.2023 - Current

Director of Business Operations Travel Services

Amergis Healthcare Staffing
10.2013 - 07.2024

Director of Marketing and Sales

Axis Healthcare Staffing
06.2011 - 09.2013

Director of Recruiting

Axis Healthcare Staffing
10.2008 - 06.2011

National Account’s Manager

Drexel Technical Associates
08.2006 - 10.2008

Senior Technical Recruiter

Drexel Technical Associates
01.2005 - 07.2006

National Marketing Representative

Medstaff, Inc.
08.2002 - 06.2004

A.A.S - Business Administration

Delaware County Community College