Jim Wu
Duluth,GA
Summary
Dynamic leader with a proven track record at Blink Inc, where strategic cost management and innovative sales strategies spurred growth and market share. Expert in business development and customer satisfaction, blending project management abilities with exceptional team mentoring. Recognized for outstanding achievements, including multiple T-Mobile awards, showcasing a blend of analytical and interpersonal skills.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
Work History
Assistant Manager
Bento Cafe Taiwanese Restaurant
08.2021 - Current
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Managed team of up to 7 restaurant staff, maintaining exceptional customer service and quality standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
President
Blink Inc Authorized T-Mobile Exclusive Dealer
10.2001 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Reduced operational costs through strategic cost management initiatives.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Supported project management team for optimal performance.
- Oversaw divisional marketing, advertising and new product development.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Initiated strategy to drive company growth and increase market share and profitability.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Honored Sales Achievement Award Southeast Region 2004
- Accomplished 2004 Peak Sales Award. In recognition of Outstanding Sales Performance.
- Achieved accomplishments 2005, 2006 Partner In Success Award.
- Honored 2007 and 2008 Partners in Success Award.
- Earned T-Mobile District Champion Awarded December Q4 2007
- Awarded of 2007 T-Mobile Exclusive Dealer MVP (Most Valuable Partner)
- Awarded of 2010 T-Mobile Sales Achievement Award Southeast Region
- Recognized Awarded by T-Mobile as Number One Dealer in GA
VP of Sales
Global Internet Communication Sprint PCS Dealer
02.1999 - 08.2001
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Recruited and Trained up to 56 Account Manager. Worked side by side.
- Achieved Peak Sales Award Outstanding Sales Performance Southeast Region.
- Earned Diamond Dealer award Present number One performance up to 2 Years.
Marketing Director
Asian Telecom SBDN Sprint PCS Dealer
01.1998 - 01.1999
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Built strong relationships with industry professionals and influencers.
- Managed marketing budget for maximium ROI.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Store Manager
Tech Comm Verizon Wireless Dealer Manager for 2
03.1997 - 12.1997
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Manager for 2 locations.
Store Manager
My Favorite Muffin and Bagel Cafe
03.1993 - 08.1997
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Purchased food and cultivated strong vendor relationships.
Education
No Degree - Computer And Information Systems
Georgia State University
Atlanta, GASkills
- Budget assistance
- Recruiting and interviewing
- Sales monitoring
- Project management abilities
- Recruitment and hiring
- Business development understanding
- Orientation and training
- Marketing tactics
- Customer service and satisfaction
Languages
Spanish
Limited Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Assistant Manager
Bento Cafe Taiwanese Restaurant
08.2021 - Current
President
Blink Inc Authorized T-Mobile Exclusive Dealer
10.2001 - Current
VP of Sales
Global Internet Communication Sprint PCS Dealer
02.1999 - 08.2001
Marketing Director
Asian Telecom SBDN Sprint PCS Dealer
01.1998 - 01.1999
Store Manager
Tech Comm Verizon Wireless Dealer Manager for 2
03.1997 - 12.1997
Store Manager
My Favorite Muffin and Bagel Cafe
03.1993 - 08.1997
No Degree - Computer And Information Systems
Georgia State University
Similar Profiles
YING YONG BEHYING YONG BEH
Assistant Manager at COU COU HOT POT TAIWANESE RESTAURANTAssistant Manager at COU COU HOT POT TAIWANESE RESTAURANT
Yang QingjianYang Qingjian
Kitchen Helper at Diamond Taiwanese RestaurantKitchen Helper at Diamond Taiwanese Restaurant
Devin JagodzinskiDevin Jagodzinski
Restaurant Server at Bento CafeRestaurant Server at Bento Cafe