Jimal Warren
Pensacola,FL
Summary
Dynamic VP of Sales, Insurance Consultant & Automotive Sales Leader with over 14 years of success in life insurance, strategic business development, and high-performance sales management. Proven track record of generating over $10 million in product sales, coaching business owners, and improving operational efficiency and client satisfaction across multiple industries. Author of a top-selling industry e-book, recognized for developing winning sales strategies and leading teams to exceed growth targets. Currently serves as Business Development Coordinator and Internet Sales Manager for Mercedes-Benz and BMW luxury dealerships, driving digital engagement, lead conversion, and high-ticket vehicle sales across two premium automotive brands simultaneously.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Development Coordinator / Internet Sales Manager
Mercedes-Benz & BMW Dealership
Pensacola, FL
01.2024 - Current
- Manage high volumes of digital leads and inbound phone inquiries, generating appointment-driven showroom traffic.
- Manage the dealership's AI communication platform-building workflows, creating and developing automated campaigns and sequences, and responding to customer inquiries daily to ensure timely, personalized engagement.
- Lead and supervise BDC staff, ensuring timely follow-up and consistent appointment setting.
- Responsible for generating 65%+ of total dealership sales each month through proactive lead engagement and digital strategy.
- Create and execute targeted customer campaigns in coordination with dealership leadership.
- Develop performance reports, analyze sales trends, and present insights to GM and ownership.
- Leverage CRM tools, structured follow-up, and digital sales funnels to convert leads into sales.
- Oversee the dealership's website and manage all social media platforms to drive brand engagement and lead generation.
- Directly supervise the content creator, guiding creative direction and maintaining brand consistency.
- Collaborate with the sales team to monitor individual performance and ensure monthly sales targets are consistently achieved.
VP Sales & Marketing
Vital Care Life Insurance LLC
Pensacola, FL
08.2018 - Current
- Led nationwide sales initiatives, generating $10M+ in life insurance and annuity product sales while enhancing client satisfaction and retention.
- Developed and optimized business processes to improve operational efficiency and significantly elevate agent performance.
- Converted digital and organic leads into high-value clients by securing optimal insurance solutions tailored to individual needs.
- Authored a widely recognized industry eBook and consistently earned top producer awards through high-volume, high-integrity sales performance.
- Negotiated contracts, managed partnerships, and resolved client issues to support long-term strategic growth.
- Recruited and built a team of top-performing agents by publicly sharing production results and activity metrics.
- Delivered keynote speeches at national conferences and facilitated exclusive training sessions to elevate industry knowledge.
- Fostered a high-performance, forward-thinking sales culture focused on innovation, accountability, and collaboration.
- Mentored agents, driving professional development and team synergy through structured coaching and support.
- Spearheaded digital marketing and social media campaigns, dramatically increasing brand visibility and inbound lead generation.
- Streamlined agent onboarding and training processes, accelerating time-to-productivity and improving team-wide performance.
Insurance Sales Trainer & Marketing Strategist
Symmetry Financial Group
Pensacola, FL
07.2018 - Current
- Trained and mentored 20+ business owners and insurance agents on life insurance sales, team development, and scaling strategies.
- Conducted advanced telesales training focused on call control, objection handling, and high-conversion closing techniques.
- Taught agents marketing strategies, leveraging YouTube, Google Ads, Facebook Ads, and even TV commercials to generate leads at scale.
- Built and implemented robust lead generation systems that delivered consistent client acquisition across various platforms.
- Authored a high-selling eBook that provided agents with tools to succeed in the insurance industry, overcome chargebacks, and build long-term income.
- Provided step-by-step training on personal branding, local market domination, and digital ad optimization.
- Designed customized funnels, scripts, and follow-up workflows to support both remote and field agents.
- Spearheaded organic sales team growth through leadership development, recruitment coaching, and performance-based mentorship.
- Earned multiple video testimonials and referrals from clients, highlighting the success of the training programs and tangible business results.
- Consulted agents on CRM setup, automation tools, and performance tracking to improve efficiency and scalability.
Operations Director
MC Blanchard Judicial Building/ Pensacola Court-House
Pensacola, FL
01.2015 - 01.2020
- Directed custodial staff operations across a 95,000 sq. ft. courthouse, ensuring compliance with safety protocols, facility policies, and sanitation standards.
- Oversaw daily cleaning and maintenance workflows, optimizing efficiency, quality control, and resource allocation.
- Recruited, trained, and supervised a team of 15 custodial employees, improving productivity and reducing turnover.
- Developed and enforced standard operating procedures (SOPs) to ensure consistent service delivery and regulatory compliance.
- Mediated team conflicts and facilitated resolutions, cultivating a respectful, collaborative, and high-performance work environment.
- Conducted routine inspections and audits, maintaining cleanliness standards across public, judicial, and administrative areas.
- Improved communication between custodial staff, courthouse personnel, and stakeholders, reducing response times and enhancing service satisfaction.
- Coordinated with vendors and facility management teams for supply procurement, equipment maintenance, and special project execution.
- Implemented team development initiatives, increasing overall efficiency and morale while meeting performance benchmarks.
Small Business Owner
Jamil's Cleaning to Perfection LLC
Pensacola, FL
01.2012 - 08.2015
- Negotiated supplier and vendor contracts to ensure cost-effective procurement, proper inventory levels, and timely delivery of supplies and equipment.
- Managed and nurtured client relationships, addressing service concerns promptly and maintaining a 90%+ client retention rate.
- Developed customized cleaning schedules and service plans to meet each client's operational needs and compliance requirements.
- Placed competitive bids and proposals, successfully securing commercial contracts with clients including UPS, O'Reilly Auto Parts, Regions Bank, and Navy Federal.
- Recruited, hired, trained, and supervised janitorial staff across multiple locations, ensuring compliance with safety standards and company procedures.
- Oversaw payroll, scheduling, and timekeeping systems to ensure workforce efficiency and cost control.
- Conducted regular site inspections and quality assurance audits to maintain service standards and ensure client satisfaction.
- Maintained compliance with OSHA regulations and industry-specific sanitation standards.
- Implemented health and safety protocols for handling chemicals, equipment usage, and workplace procedures.
- Led all marketing efforts including social media outreach, cold calling, direct mail campaigns, and referral programs.
- Created SOPs and streamlined operations to improve workflow, reduce overhead, and boost overall profitability.
- Managed company finances, including budgeting, invoicing, accounts receivable/payable, and tax preparation.
Marketing and Business Development Manager
Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
01.2010 - 01.2012
- Increased online lead volume and engagement by analyzing website data and enhancing the digital user experience to drive conversions.
- Created personalized sales strategies for clients, improving satisfaction scores and contributing to higher overall revenue.
- Conducted in-depth market research to identify consumer trends and recommend relevant vehicle inventory and service promotions.
- Collaborated with the marketing team to launch targeted campaigns, ensuring consistent messaging across all platforms.
- Managed and scheduled appointments from inbound phone calls and internet inquiries, streamlining handoffs to the sales team.
- Handled high volumes of digital and phone communications, converting leads into qualified showroom visits.
- Improved customer engagement through proactive follow-up, CRM utilization, and tailored communication strategies.
- Supported dealership growth by aligning business development operations with sales objectives and marketing efforts.
Education
HIGH SCHOOL DIPLOMA -
Collegiate High School
06.2011
Skills
- Contract Management
- Outside Sales
- Commercial Cleaning
- Business Planning
- Administrative Experience
- Project Management
- CRM Software
- Consulting
- Talent Recruitment
- Leadership and People Development
- Productivity performance
- Account Management
- Business Management
- Business Development
- Goal Setting
- Risk Management
- Organizational Leadership
- Staff Management
- Customer Relations
- Facilities Management
- Financial Management
- Operational leadership
- Strategic Planning
- Financial Leadership
- Operations Management
- Employee Coaching
- Relationship Management
- Business Consulting
Certification
- Annuity License
- Driver's License
- Life & Health Insurance License
- Insurance Producer License
Personal Information
Authorized To Work: US for any employer
Timeline
Business Development Coordinator / Internet Sales Manager
Mercedes-Benz & BMW Dealership
01.2024 - Current
VP Sales & Marketing
Vital Care Life Insurance LLC
08.2018 - Current
Insurance Sales Trainer & Marketing Strategist
Symmetry Financial Group
07.2018 - Current
Operations Director
MC Blanchard Judicial Building/ Pensacola Court-House
01.2015 - 01.2020
Small Business Owner
Jamil's Cleaning to Perfection LLC
01.2012 - 08.2015
Marketing and Business Development Manager
Hill-Kelly Dodge Chrysler Jeep Ram
01.2010 - 01.2012
HIGH SCHOOL DIPLOMA -
Collegiate High School
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