Jimale Mah
Eden Prairie,MN
Overview
7
7
years of professional experience
Work History
Shop Owner
cape cutting shop
Stanbul , Stanbul
07.2023 - 07.2024
- Developed and implemented marketing strategies to increase sales.
- Created a customer loyalty program to reward repeat customers.
- Trained and managed shop staff, including delegating tasks and scheduling shifts.
- Maintained inventory levels by ordering stock as needed.
- Processed payments, calculated taxes, and prepared invoices for customers.
- Assisted with product development to create new items for the store.
- Planned in-store displays to attract shoppers and promote products.
- Organized special events such as promotional days or discounts to boost sales.
- Handled customer inquiries, complaints, and returns professionally.
- Provided excellent customer service to ensure customer satisfaction.
- Established policies regarding pricing, promotions, refunds, returns.
- Facilitated efficient communication between store employees and management.
- Updated point-of-sale systems with accurate product information.
- Coordinated deliveries of goods from suppliers in a timely manner.
- Performed regular maintenance checks on equipment used in the shop.
- Monitored financial objectives and prepared budgets, including scheduling expenditures, and analyzing variances.
- Prepared for new product lines and seasonal changes by running in-store and online clearance events.
Marketing Assistant
aturk logestics
Stanbul, Stanbul
05.2020 - 06.2023
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
- Organized photo shoots related to product launches or special promotions when necessary.
- Tracked results from various marketing activities utilizing analytics tools like Google Analytics and Hootsuite.
- Assisted with the development and implementation of marketing campaigns.
- Generated content for various media platforms, such as websites and social media accounts.
- Organized promotional events, including scheduling speakers and coordinating activities.
- Coordinated product launches, press releases, and other publicity initiatives.
- Provided administrative support to the Marketing Manager on a daily basis.
- Compiled reports on marketing performance metrics to track progress against objectives.
- Analyzed competitor activity to inform strategic decisions about pricing and positioning of products and services.
- Gathered customer feedback via surveys and focus groups to gain insights into user experience and preferences.
- Collaborated with design teams to create visuals that enhance messaging across all marketing channels.
- Assisted in organizing promotional events and tradeshows.
Warehouse Worker
minnawe
Cape Town, Western Cape
07.2017 - 07.2019
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Monitored temperature and humidity levels in the warehouse environment.
Education
High School Diploma -
Farah Omar
Hargeisa06-2001
Skills
- Customer loyalty programs
- Health and safety regulations
- Merchandise planning
- Returns and exchanges
- Business operations
- Shipment tracking
- Security systems
- Social media marketing
- Community engagement
- Supplier negotiation
- Customer service expertise
Languages
Somali
Professional
Arabic
Professional
English
Professional
References
References available upon request.
Timeline
Shop Owner
cape cutting shop
07.2023 - 07.2024
Marketing Assistant
aturk logestics
05.2020 - 06.2023
Warehouse Worker
minnawe
07.2017 - 07.2019
High School Diploma -
Farah Omar