Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jimale Mah

Eden Prairie,MN

Overview

7
7
years of professional experience

Work History

Shop Owner

cape cutting shop
Stanbul , Stanbul
07.2023 - 07.2024
  • Developed and implemented marketing strategies to increase sales.
  • Created a customer loyalty program to reward repeat customers.
  • Trained and managed shop staff, including delegating tasks and scheduling shifts.
  • Maintained inventory levels by ordering stock as needed.
  • Processed payments, calculated taxes, and prepared invoices for customers.
  • Assisted with product development to create new items for the store.
  • Planned in-store displays to attract shoppers and promote products.
  • Organized special events such as promotional days or discounts to boost sales.
  • Handled customer inquiries, complaints, and returns professionally.
  • Provided excellent customer service to ensure customer satisfaction.
  • Established policies regarding pricing, promotions, refunds, returns.
  • Facilitated efficient communication between store employees and management.
  • Updated point-of-sale systems with accurate product information.
  • Coordinated deliveries of goods from suppliers in a timely manner.
  • Performed regular maintenance checks on equipment used in the shop.
  • Monitored financial objectives and prepared budgets, including scheduling expenditures, and analyzing variances.
  • Prepared for new product lines and seasonal changes by running in-store and online clearance events.

Marketing Assistant

aturk logestics
Stanbul, Stanbul
05.2020 - 06.2023
  • Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
  • Organized photo shoots related to product launches or special promotions when necessary.
  • Tracked results from various marketing activities utilizing analytics tools like Google Analytics and Hootsuite.
  • Assisted with the development and implementation of marketing campaigns.
  • Generated content for various media platforms, such as websites and social media accounts.
  • Organized promotional events, including scheduling speakers and coordinating activities.
  • Coordinated product launches, press releases, and other publicity initiatives.
  • Provided administrative support to the Marketing Manager on a daily basis.
  • Compiled reports on marketing performance metrics to track progress against objectives.
  • Analyzed competitor activity to inform strategic decisions about pricing and positioning of products and services.
  • Gathered customer feedback via surveys and focus groups to gain insights into user experience and preferences.
  • Collaborated with design teams to create visuals that enhance messaging across all marketing channels.
  • Assisted in organizing promotional events and tradeshows.

Warehouse Worker

minnawe
Cape Town, Western Cape
07.2017 - 07.2019
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Monitored temperature and humidity levels in the warehouse environment.

Education

High School Diploma -

Farah Omar
Hargeisa
06-2001

Skills

  • Customer loyalty programs
  • Health and safety regulations
  • Merchandise planning
  • Returns and exchanges
  • Business operations
  • Shipment tracking
  • Security systems
  • Social media marketing
  • Community engagement
  • Supplier negotiation
  • Customer service expertise

Languages

Somali
Professional
Arabic
Professional
English
Professional

References

References available upon request.

Timeline

Shop Owner

cape cutting shop
07.2023 - 07.2024

Marketing Assistant

aturk logestics
05.2020 - 06.2023

Warehouse Worker

minnawe
07.2017 - 07.2019

High School Diploma -

Farah Omar

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Jimale Mah