Jiman Villafuerte
Saint Augustine,FLORIDA
Summary
Automotive professional with extensive experience in vehicle diagnostics, maintenance, and repair. Adept at solving complex mechanical issues, ensuring vehicles meet safety and performance standards. Committed to fostering team collaboration and delivering consistent results in fast-paced environments. Known for reliability, adaptability, and strong technical skills in engine and system diagnostics. BMW, MINI, KIA, TESLA Service Technician & Rivian Service Technician with the motivation, desire, knowledge, and skills required to diagnose and repair malfunctions in complete mechanical systems. Fast learner, eager to learn new skills, & can adapt to change. Automotive professional with extensive experience in vehicle diagnostics, maintenance, and repair.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Auto Technician
MINI/BMW of TOM BUSH
07.2024 - Current
- Mentored junior technicians, providing guidance on best practices and technical skills development.
- Implemented process improvements that streamlined workflow, resulting in quicker turnaround times for repairs.
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
- Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
- Improved shop efficiency by maintaining a clean, organized work area and proper inventory of parts and tools.
- Reduced downtime for customers by completing repairs within specified time frames and consistently meeting deadlines.
- Provided outstanding customer service through clear communication of repair recommendations, estimated costs, and anticipated timelines for completion.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues and management regarding potential areas for improvement or need for assistance.
- Optimized vehicle longevity by performing routine maintenance tasks such as oil changes, tire rotations, brake pad replacements, fluid checks, and filter changes.
- Established trust with clients through transparency about repair needs, costs, and potential future maintenance requirements.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Completed customer orders and warranty services according to manufacturer specifications.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Read and followed technical documentation to complete accurate repairs.
- Repaired and replaced worn and damaged components.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
Auto Technician
Rivian EV
11.2024 - 08.2025
- Diagnosed and repaired automotive systems, enhancing vehicle performance and reliability.
- Conducted routine maintenance and inspections, ensuring compliance with safety standards and regulations.
- Collaborated with service advisors to communicate repair needs effectively to customers, enhancing client satisfaction.
- Analyzed warranty claims to identify trends in recurring issues, facilitating proactive solutions and cost reductions.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
- Changed, rotated, and balanced tires on different types of vehicles.
- Ensured safety compliance by performing routine inspections on all vehicles in the shop.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired and replaced worn and damaged components.
- Corrected faults and maximized performance by rebuilding systems and individual components.
Service Technician – S1, S2
TESLA OF WHITE PLAINS
11.2020 - 04.2024
- Worked primarily as a service technician responsible for standard maintenance and advanced repairs on various Tesla vehicles.
- Supported multiple end of quarter deliveries at the busiest delivery location in the Northeast region in various roles to include: last minute repairs for delivery vehicles; supporting off site locations for pre-delivery inspection and detail; and transporting vehicles from off-site to delivery site.
- Supported Mobile Service for over a year as a Mobile Service Technician. Fluent in using ranger app and route management.
- Trained new technicians to make repairs efficiently and to a high-quality standard, such as removing and replacing drive units, windshields, any interior or exterior work, following repair instructions really well, diagnosing suspension noises etc...
- Communicate clearly customer concerns to rectify issues accordingly.
- Diagnosed and repaired electric vehicle systems, enhancing operational efficiency.
- Conducted routine maintenance on Tesla vehicles, ensuring optimal performance standards.
- Collaborated with team members to troubleshoot complex mechanical issues effectively.
- Utilized advanced diagnostic tools to identify and resolve technical problems promptly.
- Mentored junior technicians in best practices for vehicle repair and service techniques.
- Implemented process improvements that reduced service turnaround times significantly.
- Developed customer service strategies that improved client satisfaction ratings consistently.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
BMW/MINI of Westchester
02.2015 - 10.2020
- New York State Inspector
- 609 A/C license
- BMW Technician
- MINI Technician (Level 1 tech)
- All services/fluids changed, filters,spark plugs
- Cooling systems(thermostats,fan,leak,bleed)
- Brake system work(full brakes, calipers)
- Engine work (misfires, cylinders,leaks)
- Steering and Suspension replacement (alignments)
- Multipoint Inspection/CPO/PI/Used cars
- Dismounting/mounting tires/alignment/plugs/run flats
- Electrical work (wire repair,test volts,amps,ohms)
- Diagnosing/working through ables, physical check )
- Recalls,Bulletins
- Body equipment; seals, removing carpets, panels
- A/C (leaks )
- Engines (short block)
- Auto transmissions and Clutch disc/flywheel
Kia Certified
Kia Dealership Yonkers, NY
05.2013 - 02.2015
- Completed all Kia Web Courses
- NYS Inspector
- Car Prep New & Used Cars
- Diagnostic OBD2
- Pre Delivery Inspection (New Cars)
- Check Engine, Suspension, Electrical, Recalls Etc...
Firestone White Plains, NY
12.2011 - 05.2013
- NYS inspections
- 4 wheel alignments
- Brakes
- Oil changes
- Tire repair and replacement
- Minor electrical
- Basic suspension
- A/C, Heating,(Cooling system)
- Mount and Dismount tires with TPMS
Education
No Degree - Automotive
BMW/MINI of North America, LLC
Woodcliff, NJAutomotive
Universal Technical Institute (UTI)
Exton, PA09.2011
High School Diploma - undefined
Gorton High School
Yonkers, NY06.2010
Skills
- Engine repair
- Heating and air conditioning
- Suspension systems
- Advanced diagnostics
- Customer service
- Problem-solving
- Hand and power tools
- Multitasking and organization
- Troubleshooting skills
- Team collaboration
- Software updates
- Preparing work orders
- Computer diagnostics
Certification
- UTI Excellent Attendance
- EPA Certified Section 609
- Certified ALLDATA Automotive Information Specialist
- Ford Technical Customer Handling
- Bronx Community College 11/12-02/13 Low Pressure Boiler Diploma
- Courses: Basic Operation of Low pressure Boiler
OTHER TRAINING
- Success Track
- An 18 hour UTI Specific Training Program that stresses Life Skills, Professionalism, Team Building, Communication and Life Long Learning Awareness
- Bilingual – English and Tagalog
Work Preference
Work Type
Part TimeFull TimeLocation Preference
On-SiteHybridRemoteTimeline
Auto Technician
Rivian EV
11.2024 - 08.2025
Auto Technician
MINI/BMW of TOM BUSH
07.2024 - Current
Service Technician – S1, S2
TESLA OF WHITE PLAINS
11.2020 - 04.2024
BMW/MINI of Westchester
02.2015 - 10.2020
Kia Certified
Kia Dealership Yonkers, NY
05.2013 - 02.2015
Firestone White Plains, NY
12.2011 - 05.2013
High School Diploma - undefined
Gorton High School
No Degree - Automotive
BMW/MINI of North America, LLC
Automotive
Universal Technical Institute (UTI)