Initiates timely, face-to-face responses to screened-in reports of alleged child maltreatment and conducts assessments that identify and address safety concerns
Addresses identified safety concerns by immediately developing and implementing safety plans
Conducts diligent search efforts to locate the child/family when unable to make contact
Implements Solution Based Casework (SBC)
Partners with child(ren) and parents in the development and utilization of the Family Functioning Agreement, Action Plan, and Family Plan to achieve desired individual and family-level outcomes
Completes genograms to identify available family support network
Collaborates with community partners to create systems of support for children and families
Ensures that frequency and quality of visits with children and families are adequate to ensure safety, permanency, and well-being
Identifies the physical, educational, and mental/behavioral health needs of children, parents, and foster parents and ensures identified needs were effectively addressed
Establishes permanency goals for the child(ren)
Ensures foster care placements and/or living situations are stable and in the best interests of the child(ren) and are consistent with achieving established permanency goal(s)
Domestic Violence Advocate
Promise Place
01.2024 - 08.2024
Maintain adequate records and documentation in resident's files and in shift notes book
Responsible for office area upkeep including cleaning and emptying wastebaskets
Supervise and interact with shelter residents and be available to handle any emergency or crisis that may occur
Answer crisis call line and advocate for caller as needed
Admit and exit families to and from the shelter, completing the required paperwork
Provide transportation to and from safe location, if necessary
Fill resident's food requests for next day
Social Service Support Specialist
Fulton County DFCS
12.2023 - 06.2024
Addressed and identified safety concerns by immediately developing and implementing safety plans
Conducted diligent search efforts to locate the child/family when unable to make contact
Implemented Solution Based Casework (SBC)
Partnered with child(ren) and parents in the development and utilization of the Family Functioning Agreement, Action Plan, and Family Plan to achieve desired individual and family-level outcomes
Completed genograms to identify available family support network
Collaborated with community partners to create systems of support for children and families
Ensured that frequency and quality of visits with children and families are adequate to ensure safety, permanency, and well-being
Identified the physical, educational, and mental/behavioral health needs of children, parents, and foster parents and ensures identified needs were effectively addressed
Established permanency goals for the child(ren)
Ensured foster care placements and/or living situations are stable and in the best interests of the child(ren) and are consistent with achieving established permanency goal(s)
Documented case management activities within time frames established by policy
Office Manager
Simply Klean LLC
01.2022 - 05.2023
Planned and maintained work schedule at multiple commercial Properties
Provided administrative assistance to management team: sales proposals, appointment set up, follow-up correspondence
Manage records and information, create reports per management team requests
Client QA service calls
Performed other office tasks (replenish office supplies, etc.)
Provided oversight and quality control for large house and office cleanings
Conducted business process assessments and develops new processes for the successful management and execution of services, manages marketing campaigns on social media
Increased client base from 10 to 100 repeat clients through client retention and customer relations
Provided cleaning services for 20 clients a month
Created detailed time management schedule implemented across the entire cleaning team
Assisted with mopping, dusting and sweeping for up to 20 clients a month
Remote Mortgage Loan Funder
Navy Federal Credit Union
11.2021 - 04.2022
Provided operational support to Mortgage Closer in order to expedite the funding process
Assisted in the closing of mortgage loans, completing the funding process for closing transactions and ensuring loans are reviewed to minimize the risk of post-settlement errors
Responsible for accurately disbursing funds in accordance with lender closing instructions and signed closing statements
Ensured accuracy of documents and balancing funds, requesting corrections or required documents as needed
Provided detailed review of closing related documentation for compliance prior to approving the release of funds and submitting to Post Closing
Reviewed daily reporting and prioritize loan funding based on the closing date to ensure loans are funded correctly within appropriate timeframes
Contacted Settlement Agent/Closing Attorney to establish relationship for receipt of required funding documents
Verified wire instructions with Settlement Agent/Closing Attorney to ensure accuracy of wiring instructions and to mitigate any potential fraudulent wire information from being utilized
Disbursed Refinance and Purchase files and process outgoing wires for loan payoffs and proceeds for an accurate disbursement
Juvenile Probation Officer
Department of Juvenile Justice
05.2021 - 07.2021
Prepared and presented reports to the court, commitment programs and other service providers
Provided and documented supervision and case management of clients placed on supervision as required by statute, department policies and procedures and Quality Improvement (QI) standards relating to probation, commitment, conditional release, etc
Maintained and updated case files on all delinquent youth per Department of Juvenile Justice, policies, procedures and QI standards
Made recommendations to the State Attorney's Office within statutory time frames; provides necessary services, after initialing on-going assessment of the youth
Coordinated services, staffing, including multi-disciplinary staffing
(Commitment Conferences) and assessments as needed
Provided information for Interstate Compact on Juveniles (ICJ) as requested
Appears in court as required providing the necessary reports and information
Gathered information as directed by statute, policy and procedure and QI standards
Ensured updated information is reflected in the Juvenile Justice Information System (JJIS) or other designated computer database information systems
Classification Specialist
Alabama Department of Corrections
05.2020 - 05.2021
Provided Institutional delivery of Pre-Release and Re-Entry programming in accordance with instructions from ADOC Associate Commissioner Plans and Programs/ agency plan
Obtained and maintained certifications/credentials necessary to deliver evidence-based risk/ needs assessments and programs approved by the ADOC Associate Commissioner of Plans and Programs agency plan
Performed risk/ needs assessments on inmates, delivered and/or facilitated evidence-based programs, performs caseload management/case planning functions for inmates
Coordinated with agency/entity involvement, as necessary, in matters concerning inmate success in the ADOC facilities and for successful re-entry to the community when released
Performed as a liaison for education or other programs being utilized by the ADOC to include Post-Secondary programming
Worked with others to maintain statistical information and metrics for tracking of enrollment, completion, failure/dropouts of items of Re-Entry
Assisted others to conduct research of evidence-based, or research based
Performed other related duties as indicated by the Associate Commissioner-Plans and Programs in the areas of Pre-Release, Re-Entry and Education initiatives
Support Assistant III
Alabama Department of Forensic Sciences
09.2012 - 05.2020
Communicated professionally in person, by telephone or in writing with State, Federal and local officials, guests, vendors and customers
Maintained knowledge of all departmental rules, regulations, policies, and procedures, maintained files to ensure that all files were created, filed, scanned (onsite and offsite), using LIMS system
Processed, sorted, stamped and distributed mail, incoming and outgoing, maintained work environment and utilized/operated department equipment
Ensured the main lobby was constantly manned during business hours
Coordinated and directed office procedures for documenting, validating and processing purchase request
Prepared invoices and purchase orders, and order supplies
Received evidence on a back-up and fill in basis using data entry
Sorted and properly distributed all reports without error
Prepared invoices, purchase orders and order supplies
Senior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USASenior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USA